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Domain mapping refund

  1. Hi, I bought domain mapping from today but then discovered I had been mis-informed and I can not actually install the third-party theme I purchased; and have to install instead.....
    Can I please have a refund for the mapping applied to ? (
    Thanks in advance,

    The blog I need help with is

  2. 1) ask for a refund of the theme from the people you bought it from, spelling out that you're hosted at

    2) go to your Dashboard->store and start the process for a refund. You have a 48 hour window to do this.

  3. Thanks Raincoaster.
    Personally I think it should be made more clear at Theme Forest that third-party themes are only supported by, not .com as not everyone is that tech-savy or is even aware that the 2 are completely different entities.

  4. I agree. It's unethical to sell people things they may not be able to use.

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