domain mapping renewal help needed

  • Author
    Posts
  • #1782271

    denisedesign
    Member

    I’d like to renew domain mapping but the “renew now” button is not there. I am not the person that purchased domain mapping. He no longer manages this site. Please let me know how to proceed. thanks!

    The blog I need help with is northcitypark.com.

    #1782457

    denisedesign
    Member

    I am an admin on this site. What can I do to renew domain mapping with new payment information?

    #1782462

    denisedesign
    Member

    When I click “edit domain” it takes me to a greyed out page that just keeps loading and never resolved. I’ve tried this in two different browsers with the same result. Please help.

    #1782573

    jackiedana
    Member

    It looks like the domains are under a different WordPress.com user account. You will need to ask that user to either renew the domain mapping or post here requesting us to transfer the upgrades to your account.

The topic ‘domain mapping renewal help needed’ is closed to new replies.