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Domain Mapping Renewal not working

  1. Please help - I renewed my domain mapping subscription with wordpress about 3 hours ago. It said that everything was renewed, but I can't send or receive emails or access my website. How long will it take for my website and email to start working? Thanks loads.

    The blog I need help with is

  2. A whois shows your domain name has expired -

    That is probably what has trashed the mapping and email - you need to contact your registrar and renew your domain name - you name is not registered with WordPress.COM

  3. Thank you. Amazing. You were absolutely bang on! They said it will take 1 or 2 days to get back on, but at least I now know who I'm supposed to be renewing with!

    Thanks loads.

  4. You be welcome & good luck

  5. I want to renew my Domain name for But when i try to it says this domain name is already registered by someone(Maybe you), how do renew this??

  6. Your domain name has expired and is in redemption, you need to contact the staff for help, there will be an additional charge involved in the renewal, that is not a WordPress.COM decision but is determined by who they register the domains through.

    The contact form is closed for the weekend but see the email address below - I will also flag this for staff attention as they do monitor the forums.

    Here’s the email address [email redacted] Be sure you include all details.

  7. Thank you very much, i will let you know how it goes!

  8. You be welcome & good luck

  9. My site no longer works by going to
    I updated (twice?) on October 21
    Your Upgrades were purchased successfully.
    Item: Private Registration for Cost: $8
    Item: Domain Registration – mapped to Cost: $17
    TOTAL: 25.00
    Purchased By: wendy Colflesh
    Credit Card: Visa ************1432
    Transaction ID: 79M6824970767213H
    AND Transaction ID: 60281979FD5356025

    and domain mapping
    Your Upgrade was purchased successfully.

    Item: Domain Mapping for
    TOTAL: 12.00
    Purchased By: wendy Colflesh
    Credit Card: Visa **** **** **** 1432
    Transaction ID: 4FY785330B738651K

    and I cannot figure out what I am doing wrong and wonder if I have already spent more than necessary...

  10. @filialhistory
    Will you please email all your details to Staff?
    [email redacted]

  11. thank you! I did@

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