Need help? Check out our Support site, then

Domain mapping renewal refund

  1. I want to continue my domain registration services but cancel my domain mapping services as I'll now host the site elsewhere. So how do I disable the auto renew for my domain mapping service but it keep it on for domain registration. Also since it has been only a week for my domain mapping service renewal, how can I refund that mapping service alone but not the domain registration renewal?
    Blog url:

  2. You can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew
    You can also request a refund

  3. Domain Mapping is part of the Domain Registration package and cannot be refunded separately.

  4. Does that also means that as long as i want to keep my domain service i will have to keep the domain mapping service? and if I want to discontinue my domain mapping i will also have to lose my domain name?

  5. Yes, that is correct. You do have the option to transfer the registration elsewhere if you desire:

  6. thanks. So i can take my domain name to another place and then will no longer need to autorenew my services at wp- both domain reg. and domain mapping. Ok sounds fair. but one place where the policy is bit unclear is that wp says it refunds all upgrades except registrations, guide d-transfers, domain renewals and yet domain mapping upgradation is nt refundable. I understand the logic that domain registrations and renewals is money wp pays elsewhr so cant be refunded. fair game. while guided transfer is delivered entirely at a go. But domain mapping is an ongoing yearly service, revocable should be certainly refundable if i,m ready to take the mangement of my domain elsewhere.

  7. Domain Registration is an add-on for Domain Mapping, which is why it's only $5 compared to other registrars.

    If you do transfer your domain elsewhere, you won't need to pay for any renewals here.

Topic Closed

This topic has been closed to new replies.

About this Topic