Please note that there is an $80 redemption fee required on top of renewal cost whenever a domain is in redemption, and there is a chance that the domain may be lost to auction.
For more information on domain expiration and the Redemption Period please check out this link: https://en.support.wordpress.com/domains/domain-expiration/
I’ll tag this thread with “modlook,” and a Happiness Engineer will follow up with you here as soon as possible.
Thank you. How do I know if it’s actually in Redemption? I can’t see that anywhere… it says redemption on the WHOIS…
Thank you for tagging it with modlook
If it’s IN Redemption, does that mean that it’s UP for auction? IE: Can I BID on it?
caribbeanelectrical.com is in redemption. You can see that in a ‘whois’ search under domain status.
Let me know if you’ll agree to the $80 redemption fee and I will get the process started. What I’ll do is reach out to our domain partner as soon as I hear back from you regarding their $80 fee.
Then I will send you an email with a secure payment link. Typically the whole process only takes 2-3 days.
Alternatively, you’ll need go wait the 80 day redemption period out. The issue here is that you will not receive any notifications of when the domain becomes available again. My suggestion would be that you try to register it every day and hope that no one gets to it before you. If that happens you’ll be left empty handed.
Let me know if you have any other questions.
We 100% agree and have been relentlessly to find a place to pay the $80.
The Credit Card on my account is updated and you have full permission to run it for this charge.
Or, if you have to send the email per your policy, please do so.
We are very anxious to have our business website back up.
Thank you very much for your attention to this matter.
Hi I am within my redemption Time for my expired domain name. I have updated my card information please reinstate my domain name ASAP Best Regards,
Good morning –
I have sent a request to our domain partner regarding caribbeanelectrical.com. They should provide an update in 2-3 days and I’ll relay that to you asap once I hear back.
You’ll also see that I have sent you a note with the payment link. We are unable to process transactions so you’ll want to use the link in that email to submit the payment.
I’m happy to answer any other questions about this process. For now, we just need to sit tight until we hear back.
Yes I agree to the fee Please do this ASAP Best Regards, Michael http://www.caribbeanelectrical.com
There is no phone support here. Staff use the email address at https://wordpress.com/me/account for the relevant username account to communicate with us. This is a public support forum available to all with internet access hence we never post private personal and/or financial information into threads here. That is why I will have our Moderator remove the information above.
Hi Michael –
I sent an email this morning. It’s delivered to the address listed at wordpress.com/me/account/ if you do not see it please check your spam filter. You can reply to that email directly with further questions.
I have been in touch with our domain partner and now we are waiting to hear back from them. This will take 2-3 days and there’s nothing I can do to accelerate the process.
My site is also under redemption and I have been trying to pay the fees for 5 days now. 5 days ago, they told me that they would get in touch with me but still no answer. My domain is sophiagr.com. Please help!
sph146 – I have replied to your thread.
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