Domain Refund

  • Author
    Posts
  • #1520952

    yusufkocer
    Member

    Hi all,

    I have registered a domain on a wordpress.com user and by mistake deleted this wordpress.com user. Hence the domain i registered also disappeared. Any idea how I can get this domain to register now on a different wordpress.com user?

    Many thanks
    Yusuf

    The blog I need help with is yusuf1234567.wordpress.com.

    #1521047

    tandava108
    Member

    I think you will need staff assistance. I’ll flag this for staff attention.

    Just to be clear, you would prefer the domain to be switched to the new user than get a refund? (refunds for domains are only available for 48 hours after purchase anyway)

    #1521048

    yusufkocer
    Member

    Hi tandava108

    Absolutely right, I would like the domain to be switched to the new user. I thought of a refund as I can’t figure another way out. Any idea on how to switch a domain to new user? (problem is that I have deleted the user in which this domain was registered. So on my Dashboard I can’t reach out to Store and hence make any change on Domain.)

    #1521049

    tandava108
    Member

    I think you will just have to wait for the staff to contact you.

    You cannot delete users, only blogs, but I think that even if you can log win with the old account there will be no way to transfer the domain yourself.

    Please be patient, the staff work through threads in order and it can take a time to get to you.

    #1521168

    kraftbj
    Staff

    Hi,

    Can you give me the domain name in question, the user name, or the blog it was attached to so I can research the issue deeper?

    Thanks!

    #1521170

    yusufkocer
    Member

    Hi kraftbj,

    I have added the domain ‘www.wisdomistan.com’ to my blog ‘yusufkocer.wordpress.com’ and by mistake I have deleted the ‘yusufkocer.wordpress.com’ blog. Now i am trying to add the domain ‘www.wisdomistan.com’ to another blog I have recently created but it doesnt allow me saying ” the domain is already mapped to a wordpress blog”.

    I would like the “wisdomistan.com” domain to be free to map to another blog, and I would not like to pay again another 13 USD to do so, if at all possible.

    Thank you
    Yusuf

    #1521178

    kraftbj
    Staff

    Hi Yusuf,

    I can move it over for you at no additional charge. What new WordPress.com site would you like it mapped to?

    Thanks!

    #1521179

    yusufkocer
    Member

    Hello kraftbj,

    Could you please map ‘www.wisdomistan.com’ domain to ‘wisdomistan.wordpress.com’ site ?

    Many thanks in advance
    Yusuf

    #1521181

    kraftbj
    Staff

    Hi,

    Sure thing. Since that site is owned by a different user name, I reached out via e-mail using the e-mail address listed on that other account to verify that they wish to accept the domain mapping.

    Cheers!

    #1521182

    wisdomistan
    Member

    Hey ,

    I have replied you through the email address.

    Thank you
    Yusuf

    #1521183

    kraftbj
    Staff

    Thanks! You’re all set. Please let me know if you have any questions or need anything else!

The topic ‘Domain Refund’ is closed to new replies.