Domain registration already paid but asked again

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  • #3365411

    magycraftw
    Member

    Hello,

    Made the following payment :
    Payé avec
    [redacted]

    But received the following message:

    The renewal for the domain registration for magycraftauteur.com didn’t go through, probably because the credit card we have on file is expired.
    You’ve got 335 days to update your payment details before your subscription expires on août 18th, 2020.

    Can you re-check and confirmed, thank you and have a nice day,

    Patricia

    The blog I need help with is magycraftauteur.com.

    #3365429

    supernovia
    Staff

    Hi Patricia, I double checked, and your domain is paid for through August 2020. Did you mean to add two years instead of one?

    If not, I’d not worry about it — just be sure to turn on auto renew at https://wordpress.com/me/purchases , and keep the account email current:
    https://wordpress.com/me/account .

    Let us know if you need more help!

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