Domain Renew Button Not Visible
I have bought custom domain for my blog which is located at http://aisjournal.com. I can’t make sure if I will have money in my newly arrived MasterCard so I was trying to renew it in advance. I’ve already renewed it last year a couple of months ahead of expiration date. But I can’t seem to locate the renew button right now.
Can anyone help me renew my domain right now? Thanks.
The blog I need help with is aisjournal.com.
It looks like the staff have “improved” things again by disabling the ability to manually renew upgrades – I have flagged this for staff attention.
We don’t have a way to renew upgrades in advance of the renewal period at this time, but we should soon. Certainly before the domain’s expiration in September.
You used to – why was it taken away?
So many upgrades have “auto” renewal fails that not letting people renew manually for even one day is a great step backwards.
We’re looking for a way to do advance renewals better.
Users can still manually renew up to a month prior to expiration. In the OP’s case, this domain won’t expire until September, so the renew option is not visible until either August or we roll out a new way to do advance renews.
I’m experiencing something similar where I can’t see the renew button and the subscription to custom design is expiring tomorrow. I know the automatic renewal has failed due to expired credit card info. How do I manually renew?
janredcross, there are no upgrades on your account.
You’ll need to be logged in as the user who owns the upgrade in order to renew it.
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