Domain renewal

  • Author
    Posts
  • #3247595

    annewoods45
    Member

    Hello! I need to renew my domain, apparently there was not a card on file to have it done automatically. Can you send me the link to renew my domain? Thank you. Anne

    The blog I need help with is arisetherapeutics.wordpress.com.

    #3247658

    khushboo2004
    Member

    Hi Anne!

    I have tagged the staff and they can help you with the domain renewal process.

    Best Wishes!!

    #3247712

    kokkieh
    Staff

    Hi there,

    Are you speaking of arisetherapeutics.com?

    That domain expired on 28 November 2018 and has already been removed from our system. It is currently in redemption with our registrar.

    It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption, on top of the regular renewal fee. Let me know if you agree to that fee and I can get the recovery process started.

    #3248185

    annewoods45
    Member

    Hi Kokkieh, I replied to your email this morning but haven’t gotten a response. I agree to the fee and would very much like to renew the expired domain so do let me know what to do next.

    Thank you!

    Anne Woods

    #3248223

    Hey there,

    I responded to you via email:

    I’ll be happy to contact the registrar to see if we can restore arisetherapeutics.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

    I will let you know once I hear back from the registrar.

    Let me know if you have any questions.

    Thanks!

    #3248225

    annewoods45
    Member

    Thank you so much for your help!

    #3248226

    You’re welcome!

    #3248621

    annewoods45
    Member

    Hello, I am eagerly awaiting the link so I can restore the domain. Thank you!

    #3248697

    supernovia
    Staff

    Hi @annewoods45, good news: everything is back and running again. It might take a few hours for your internet connection to recognize the changes, so just give it a little time. But in the meantime, I can already see the site working here.

    I’d recommend either transferring the domain to your new host:
    http://en.support.wordpress.com/domains/transfer-domain-registration/

    Or, maybe just log in and set up auto-renew so it won’t expire again. That’s at https://wordpress.com/purchases

    Let us know if you need more help!

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