Domain Renewal

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    Posts
  • #1165543

    mcstarken
    Member

    So, I’m trying to get a hold of Support and I just can’t. Can I get some help? My domain expired and I want to renew it … all support articles suggest that I contact support and can’t get any whatsoever.

    Proof that I’ve tried getting help already: https://en.forums.wordpress.com/topic/cant-renew-my-blogs-domain?replies=1

    Help?

    The blog I need help with is sonarvoid.com.

    #1165755

    mcstarken
    Member

    Anyone?

    #1165756

    I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1165757

    mcstarken
    Member

    Awesome! Thanks thistimethisspace !

    #1165758

    You’re welcome.

    #1165759

    auxclass
    Member

    What do you see for the status and billing history? When do the Upgrades expire?

    Dashboard >> Store >> My Upgrades
    Dashboard >> Store >> Billing History

    Also note you need to be logged in as the account that owns an Upgrade is required to renew an upgrade.

    #1165760

    mcstarken
    Member

    Thanks auxclass. No button was being shown but I was logged in with an account I set as administrator and honestly, it wasn’t until 5 minutes that my site showed me a splash screen explaining that I would have to log in with the “original” account.

    Thanks for the assist. Paypal transaction successful (got a receipt and everything) but, domain still shown as expired. I guess I gotta give it some time to update everything.

    #1165763

    amightywp
    Member

    Hi there,

    I’ve gone ahead and taken a look. Your domain is all set and will not expire until 2014-02-20.

    Sorry for the delay! Let me know if there’s anything else you need!

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