Domain renewal not processed

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  • #1006650

    note85
    Member

    Hi, I’m having an issue with my domain renewal. After I submitted my payment info, this error message popped up:

    “Something went wrong. The domain was not renewed. Please contact support.”

    However when I checked my credit card statement to see if it actually went through, there is a “WP-FEE.com” entry for the full price listed as a pending transaction.

    Help please.
    Blog url: http://atolemdro.wordpress.com/

    The blog I need help with is atolemdro.com.

    #1006740

    note85
    Member

    I also got an email from wordpress saying that the renewal was purchased successfully, but it’s still not showing up in my dashboard.

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