Domain transfer

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    I hope you are having a good day.

    My domain registrar was and I my colleague Ali transferred the domain to and purchased the Premium plan. In the domains menu Use Name Servers has been selected. When I try to browse to my browser cannot find the server.

    I have checked with and they said that I need to contact you for support as there is nothing they can do their end. Can you please help me? Many thanks :-)

    The blog I need help with is



    Hi there,

    The name servers are correctly set and the domain is pointing to your website. Please clear your browser’s cache and try loading the site again:

    If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!



    Hi fstat

    Thank you so much for your help, I am most grateful. I made a rookie mistake and I forgot to clear my cache or check the site with another browser.


    No worries – we are happy to help. Write back if you need any help in the future.

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