Domain transfer

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  • #3365711

    dwysuen
    Member

    Hello

    I hope you are having a good day.

    My domain registrar was one.com and I my colleague Ali transferred the domain to WordPress.com and purchased the Premium plan. In the domains menu Use WordPress.com Name Servers has been selected. When I try to browse to http://www.uncertifiedagilist.com my browser cannot find the server.

    I have checked with one.com and they said that I need to contact you for support as there is nothing they can do their end. Can you please help me? Many thanks :-)

    The blog I need help with is uncertifiedagilist.com.

    #3366009

    fstat
    Staff

    Hi there,

    The name servers are correctly set and the domain is pointing to your WordPress.com website. Please clear your browser’s cache and try loading the site again:

    https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

    If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!

    #3366176

    dwysuen
    Member

    Hi fstat

    Thank you so much for your help, I am most grateful. I made a rookie mistake and I forgot to clear my cache or check the site with another browser.

    #3366392

    No worries – we are happy to help. Write back if you need any help in the future.

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