Domain transfer

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    Posts
  • #3377785

    commoncry000
    Member

    I am having problem with transfering domain that I bought from Bluehost which was ready for transferfrom the 7th oct, and it’s another day gone without success. I have EPP from Bluehost yet no luck. Hope you can help. This is hugely inconvenient as have passed on new domain as my link to people. Embarrassing.

    The blog I need help with is jasleenmanifests.home.blog.

    #3377896

    kokkieh
    Staff

    Hi there,

    What is the domain you’re trying to transfer to us?

    #3378042

    commoncry000
    Member

    Jasleenmanifests.com

    #3378050

    Hi –

    In order to transfer that domain over to WordPress.com you’ll need to add a plan to your account. Those plans, prices, features and details are available for side-by-side comparison at https://wordpress.com/pricing/

    I can see that you have the name servers pointed to us already.

    Once the plan is added to the account you’ll be able to transfer the domain. It will take 5 days for the process to complete.

    #3378064

    commoncry000
    Member

    Still waiting for resolution. Have replied via email to Liz. In reply to Kokkiehs email I can’t sign on with my password. Tried changing the password and your site doesn’t work. Absolutely let down by WordPress so far, may one of YouTube can restore my little left faith. Have spent in excess of 5 hours altogether.

    #3378079

    If you’re having issues trying to reset your password, please check out this page to see what you can do to recover access to your account:

    https://en.support.wordpress.com/account-recovery/

    As for the domain transfer, as we mentioned before, once you’ve purchased any of our plans, you’ll be able to follow these steps:

    https://en.support.wordpress.com/move-domain/incoming-domain-transfer/

    #3378358

    kokkieh
    Staff

    Have replied via email to Liz. In reply to Kokkiehs email

    You are posting in a public support forum. The emails you’re receiving are notifications to replies on this forum, and you cannot reply to them directly. To reply, click the link in the email, and post your reply here, in the forum.

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