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Double Billing

  1. I was billed twice for my upgrade. I do NOT wish to cancel my upgrade-- I just want to have the second charge refunded. Also, I have just spent quite a bit of time trying to figure out how to JUST SEND YOU AN EMAIL. Everything leads me back to here--apparently I must post here to get any help.

    Has it not occurred to any of you that I may not want to post private information about my account to the "Community," that I just might want to be able to email you?
    Blog url:

  2. You can request a refund yourself directly from the Store -> My Upgrades section of your Dashboard
    For a refund see here please >
    For Canceling a Bundle see here >
    If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed):

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