Double Billing
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Posts
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I was billed twice for my upgrade. I do NOT wish to cancel my upgrade– I just want to have the second charge refunded. Also, I have just spent quite a bit of time trying to figure out how to JUST SEND YOU AN EMAIL. Everything leads me back to here–apparently I must post here to get any help.
Has it not occurred to any of you that I may not want to post private information about my account to the “Community,” that I just might want to be able to email you?
Blog url: http://jenmoonphoto.wordpress.com/The blog I need help with is jenmoonphoto.com.
You can request a refund yourself directly from the Store -> My Upgrades section of your Dashboard
For a refund see here please > http://en.support.wordpress.com/upgrades/#refunds
For Canceling a Bundle see here > http://en.support.wordpress.com/bundles/#canceling-a-bundle
If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
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