Double Charged for Registration

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  • #1013980

    akashma
    Member

    I got double charged for registration, mapping and private registration
    Blog url: http://akashma.wordpress.com/

    The blog I need help with is akashmanews.com.

    #1014051

    akashma
    Member

    I bought a domain yesterday September 15, 2012 when the press summit bottom, the next windows say: “There was a problem making this purchase. Do not reload this page. The Domain was registered but not connected to your wordpress.com site correctly.
    Support Stuff was notify and will fix the problem shortly”.
    Well I check back an hour later and the domain was still available, but my payment history showed the transaction.
    Well today September 15, 2012 the payment history shows 2 more charges for registration.

    #1014052

    timethief
    Member

    If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

    P.S. I also flagged this thread for a Staff follow-up.

    #1014095

    macmanx
    Staff

    The domain registration failed, so I have refunded both charges. Please feel free to try again and let us know how it goes.

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