Double Purchase – Please Refund for This Site

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  • #1752024

    dmking99
    Member

    I paid for (Using PayPal) and downloaded the same premium Theme – Profile – twice. Once for this account and once for Mojo. I thought when I bought it for this account I would get a down load but the site was only updated with the new theme and no zip file. In Mojo I got the zip file. I need a refund for the update to this site.

    Thanks

    The blog I need help with is wtf10.wordpress.com.

    #1752087

    raincoaster
    Member

    I’m not sure I can make out what you’re saying other than that you want a refund for one of the purchases. As long as it’s less than 30 days after you made the purchase, you can get a Refund right from your Upgrades page.

    When you buy a theme, it’s only for ONE blog. If you want the theme on two blogs, you have to buy it for each of them.

    #1752114

    dmking99
    Member

    Thanks for the reply Raincoaster. I was buying the theme for only one blog – my daughters. I thought I could download the Theme and then load it up on her blog.

    I check out the Upgrades page. Again, thanks.

    #1752230

    dmking99
    Member

    I checked my accounts this am and don’t see where my refund has been submitted. What is the time frame for refunds?

    #1752232

    dmking99
    Member

    Do you work for WP or are you asking a question?

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