Downgrade from Business to Premium

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  • #2967687

    gcmars
    Member

    As stated in thread’s title, I’d want to downgrade my blog’s plan from Business to Premium. I haven’t found a way to do it by myself, so I guess it’s a staff’s duty.
    Let me know if I must do something.
    Thanks in advance to everybody.

    The blog I need help with is giancarloceccoli.com.

    #2967775

    kokkieh
    Staff

    Hi there,

    Are you aware that as a Plan owner you have access to live chat and priority email support via https://en.forums.wordpress.com/topic/refundsaccount-terminations ? There should have been a pop-up telling you this when you attempted to post in the forums as well. You can get help much faster that way :)

    I see your Business Plan expires in a month’s time. Do you want to contact us closer to expiration so you can still use it for this last month, or should I go ahead and make the switch now?

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