Downtime Apology

  • Author
    Posts
  • #140456

    barry
    Staff

    I just wanted to apologize for the downtime that we experienced for the last 20 minutes. It was apparently related to some unannounced network maintenance by one of our bandwidth providers that affected network routes both to one of our datacenters and between all of our datacenters. I am currently working with our provider to get more information and will post anything that is relevant to this thread.

    #140556

    devblog
    Member

    Thanks much, Barry.

    #140557

    scrunchyy
    Member

    Thank you! I was getting worried.

    #140558

    barry
    Staff

    Ok, just as I posted this, it decided to go down again. Our provider has informed us that the downtime may last a bit longer. As a result, we have brought blogs back, but your dashboards are currently unavailable. The time to return says 2 hours, but hopefully it will be much sooner than that. The good news is that people should be able to read your blogs even amidst the various network problems we are currently experiencing.

    I will update this thread as soon as I have more information.

    #140559

    benkepes
    Member

    is commenting still up?

    #140560

    barry
    Staff

    It is not currently, but everything should be back online in the next 15 min. Our provider has completed their maintenance.

    #140566

    ujwala
    Member

    any updates? it is still not working here. my blog isnt loading either. thank you.

    #140568

    barry
    Staff

    There are some remaining network issues that we are working on resolving now.

    @ujwala — your blog loads fine for me. What happens when you try to load it?

    #140569

    whoishe
    Member

    I’m down too. Blog won’t load.

    #140571

    It takes a long time to change pages. And sometimes it fails…

    #140573

    tellyworth
    Staff

    There are still some ongoing provider issues. We’re doing what we can.

    #140574

    It is just bad luck. We will take it good spirit and be understanding and supportive and we will be right here, it you need to talk about it. :-D

    (Grrrr! ยค&!#!! Arrrghh!!)

    #140575

    oldgreypoet
    Member

    I came over here back in January. This is the first ‘real’ outage I’ve experienced since. That seems pretty good going to me, guys, so here’s to ya…

    #140576

    Yes, it is a fine organization, – WordPress is great! :)

    #140577

    timwheatley
    Member

    I came here a few days ago and have seen downtime of some sort every day. ;)

    I read blogs on here a lot before that though, so I know they’re normally not like this.

    #140578

    When I first went to my blog, I received the downtime message, then a couple of hours later my blog loaded and I could write a post, but apparently the post gets lost when I click publish. The publish seems to happen normally, but then I get the downtime message and I never see my post.

    Have I lost my new post?
    Is this the current state of things?

    #140579

    barry
    Staff

    Our upstream provider thinks they have identified the source of the remaining problems and is in the process of fixing it. Hopefully this will be resolved soon.

    #140580

    Thank you, Barry.

    timweatherly is right. It is unusual.

    #140582

    ninglun
    Member

    Thanks, Barry. Hope it isn’t much longer for your sake too, as isn’t that coming up to eight hours you’ve been working on this? Hope you’ve had coffee breaks…

    #140583

    It works now! Thank you!

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