dropdown submenus for Modern News no longer working
I understand how to make submenus in the dashboard, and saw them working correctly before, but they have mysteriously stopped working. I should clarify that the dropdown mechanism does work, but only for one submenu. I believe the Modern News theme supports at least 3 levels of drop downs, and I have seen two levels of dropdowns working correctly at one point on my site, but no longer. Currently, when I hover my cursor over one parent menu, it drops down to show the first level submenus, but when I hover over a first level submenu (one that has its own submenus) the respective second level submenus do not appear off to the right side. The second level dropdowns were working correctly as of a week ago and I have not done much fiddling with the site beyond posting items and rearranging widgets. I have checked and rechecked that the menu items are arranged in the correct hierarchical order and that the correct menu options are enabeld. Any ideas?
The blog I need help with is mcowlerson.com.
When you purchased your premium theme what came with that purchase was support directly from the theme designer in the Premium Themes Forum. Have you posted there?
This is my first post anywhere for this issue.
Here’s the situation. We Volunteers answering support questions do not have access to Premium Themes. Staff have posted this at the Support Link.
Support is closed over the weekend. It will reopen on Monday, November 28th. http://en.support.wordpress.com/contact/
If you were using a custom menu, then go to appearance > menu and make sure your custom menu is chosen in the “theme locations” module at upper left and then click save. I don’t have access to your theme or know anything about it, so the above is just a general guess.
I’ve checked and the theme location is correct.
Your theme is a premium theme and we Volunteers answering questions on this forum have no specific knowledge of how they are designed to operate, and no access to the themes. When you purchased your premium theme what came with that purchase was support directly from the theme designer in the Premium Themes Forum. Have you tried posting there?
I didn’t mean to make a duplicate thread.
I thought that this post: “Your theme is a premium theme and we Volunteers answering questions on this forum have no specific knowledge of how they are designed to operate, and no access to the themes. When you purchased your premium theme what came with that purchase was support directly from the theme designer in the Premium Themes Forum. Have you tried posting there?” was telling me to post it somewhere else. I didn’t see a Premium Themes Forum in the left sidebar, and the link timethief provided just brought me to the forums home page [https://en.forums.wordpress.com/]. And the [http://premium-themes.forums.wordpress.com/] link brought me nowhere different.
If that is the forum homepage is the correct page to be on, where from there do I go to post this problem?
That brings me to the same place: https://en.forums.wordpress.com. As if there’s no premium-themes page and I get forwarded to the forum homepage.
Does it bring you somewhere else? If the homepage is where I’m supposed to be, where do I look on it for Premium Theme Forum?
I do not have a premium theme and I thought the link to the Premium Themes Forum was here > Appearance > Themes for those who do have a premium theme. As the link I have is not working for you I am flagging this thread for Staff attention.
@dmorg16, to access the premium themes forum, you have to be signed in under the username that purchased the theme. Only the username that purchased the theme can access the premium theme support forum.
There will be a link for the Premium Theme support forum under Appearance -> Themes in your blog’s Dashboard, but the theme needs to be active and you need to be signed in as the user who purchased it in order to see it.
Specifically, your forum is http://premium-themes.forums.wordpress.com/forum/modern-news
The topic ‘dropdown submenus for Modern News no longer working’ is closed to new replies.