e-mail notifications

  • Author
    Posts
  • #1114518

    teapotea
    Member

    I don’t recieve new e-mails regarding new followers and likes although they are checked in notification configuration part.

    The blog I need help with is teapotea.wordpress.com.

    #1114623

    timethief
    Member

    Have you confirmed your settings here?
    Settings > Discussion:
    E-mail me whenever
    __ Anyone posts a comment
    __ A comment is held for moderation
    __ Someone likes one of my posts
    __ Someone reblogs one of my posts
    __ Someone follows my blog
    click “save changes” when you are done.

    Have you also checked your email client spam/junk mail folder and white-listed email from @wordpress.com?

    #1114624

    I have the same problem.

    #1114625

    teapotea
    Member

    Yes, the settings are confirmed and I’ve also checked the spam folder as well..

    #1114626

    timethief
    Member

    Please see what I posted above. Many bloggers forget to whitelist email from @wordpress.com in their email client. Please be sure you check your email client spam/junk mail folder and do the whitelisting.

    #1114627

    timethief
    Member

    @teapotea
    I have tagged this thread for Staff help.

    #1114631

    teapotea
    Member

    Thank you for your support!

    #1114822

    zandyring
    Staff

    Hi there @teapotea,

    I just “Followed” your blog – let me know if you get an email notification!

    Cheers!

    #1114823

    zandyring
    Staff

    Linda,

    I just “Followed” your blog as well – please let me know if you get an email notification!

    Cheers!

    #1114826

    teapotea
    Member

    Hi,
    I get notifications for direct WordPress followers but not for e-mail followers (or likes), plus new Facebook followers are not shown if I don’t re-link the facebook page.

    #1114829

    I just got your message. Thanks for following up on this

    #1114830

    Got it

    #1114832

    zandyring
    Staff

    Ok, so Linda it appears that your feature is working correctly.

    Users that are not logged in as WordPress.com members will not generate an email to you regarding their activity. I notice, Ece Erel, that all your latest followers are non-members. That is why you haven’t been receiving an email.

    You may need to clear your cache to make sure that your Publicize is working – you shouldn’t have to disconnect and reconnect. Here is more information about how to do that:
    http://en.support.wordpress.com/browser-issues/

    #1114833

    Will do. thanks again
    Linda

    #1114839

    zandyring
    Staff

    Terrific!

    #1114860

    teapotea
    Member

    But I used to receive them before, I have recently changed the name of my blog and I stop getting e-mails afterwards.

    I also read on wordpress’ website that I should be getting e-mails regarding the likes as well, but I don’t get them either.

    #1114865

    zandyring
    Staff

    Oh that’s really interesting Ece Erel.

    I just liked your blog and a post in your blog. Can you let me know if you get notifications for those? I just need to double check that you aren’t receiving these from logged-in users.

    Cheers!

    #1114866

    teapotea
    Member

    I received two mails, I don’t have any problems with logged in users but with non wordpress users.

    I don’t receive e-mails for facebook, twitter, pinterest, g+ etc likes/sharings…

    #1114874

    zandyring
    Staff

    Ok, I see.

    You won’t receive notification for non-logged in WordPress.com users. You will only see WordPress.com “like” notifications from logged-in users as well – the other services won’t send notifications at all.

    I hope that helps clear up some confusion!

    #1114890

    Hello, I’m having a similar issue; I’m not getting toolbar notifications of new blog likes, however I am getting emails.

    Also, the Gravatar icons (of WP users who liked my post) are not showing on my new blog post, although the count is there.

    My settings are the same and enabled to share/show icons.

    Any ideas?

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