e-mail notifications

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  • #1114891

    Update:

    It’s not just the new post anymore. If you look at my ‘About’ section 3 bloggers liked the page, but only 2 Gravatar icons. I also didn’t receive the usual notification on my toolbar, just an email. Thanks.

    #1114892

    zandyring
    Staff

    Hi there Atreyu,

    If the user hasn’t set a specific Gravatar, it won’t show up there for you – but the number is accurate.

    Regarding getting notifications in your admin bar, this recently has been undergoing changes. Could you try clearing your cache and checking to see if you’re still having the issue? Here is more information about how to do that:
    http://en.support.wordpress.com/browser-issues/

    Cheers!

    #1114893

    Hi Zandy,

    The users who liked my recent blog entry have all liked previous blog posts, and yet in my newest post, no icons bar one. Take a look. Four WP user likes, and only one icon.

    Where have they disappeared to?

    Many thanks.

    #1114894

    zandyring
    Staff

    Hi Atreyu,

    Could you take a screenshot of what you see? Here’s one I took (I saved it to your media gallery), so we can compare: http://atreyucrimmins.files.wordpress.com/2013/02/greatbattles-likes.jpg

    Just let me know, and we’ll get to the bottom of this!

    #1114895

    Heya, screenshot taken and added to my media library.

    I do see that on your shot all the icons are there, how odd!

    Take a look at mine and let me know your thoughts…

    (I have cleared the cache, and I’m using Safari btw.)

    Thanks so much. :-)

    #1114896

    zandyring
    Staff

    Hmm, that’s really interesting.

    Here’s some things I notice right away (besides your truncated list!) – check the latest image in your media gallery – I compare your screenshot to my Safari and my Chrome. Look at where the “6 bloggers like this” and the Gravatars are showing up on yours as compared to mine. I just double-checked in Firefox as well with the same result.

    Do you have any extensions on your browser? Could you check in a different browser to see if you see those switch around and the Gravatars appear?

    We’re closing in on it, I can just feel it!

    #1114897

    Heya, I’m not sure what is meant by extensions on my browser (sorry, I don’t only write about antiquity I’m pretty darn ensconced in it too, tech-wise!). I checked using IE (is that what you meant?) and same result (6 likes, only 3 icons coming up).

    Other bits of information:
    (I) I only received admin notifications of likes for the 3 icons I can see, I didn’t for the other 3 – only emails.
    (II) This is now happening all over my blog unfortunately; if you look at my ‘About’ page, same issue, also in other recent posts.

    Ye gods what on earth is happening?

    Thanks so much for helping me. :-)

    #1114898

    P.S.
    I’ve uploaded another screenshot to my media library, of another recent post. Same problem, alas!

    #1114902

    zandyring
    Staff

    Hi again Atreyu!

    Could you go to this site:
    http://supportdetails.com/

    And take a screenshot of your settings? I think we are probably looking at a browser kind of issue, but let’s make sure.

    Cheers!

    #1114903

    Heya, it’s in my media library.

    Dying to get to the bottom of this…

    Incidentally, I’ve tried uninstalling/downloading Safari again, no joy.

    Sigh.

    #1114904

    zandyring
    Staff

    Thanks for uploading the image! I’m taking a closer look.

    Too bad a fresh Safari didn’t help! :)

    #1114905

    Hello, any update on this? It’s happening again on my new post…

    Thanks.

    #1114906

    zandyring
    Staff

    A new version of “Likes” will be rolling out soon, which should help with this. Look for this in the next week or so.

    Please let me know if you are still seeing this around the end of the week.

    Cheers!

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