e-mail probleme clubpapyon.com

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  • #1314158

    clubpapyon
    Member

    sent-receive mail problem. somebody can help me please?

    #1314236

    clubpapyon
    Member

    my wb page works correctly but i can sent abd receive mails. what can i do? its urgent!
    hale

    #1314282

    I reviewed your clubpapyon WordPress.com account, and I found that you setup custom domain mapping for clubpapyon.com on 2013-06-11. If you had previously setup email services for that domain in the past and you updated them to point to WordPress.com, you may have missed also transferring the custom MX records needed to make your email work. Does that sound familiar?

    I have a few questions:

    What is the email address that is not working?

    Who is your email provider?

    Have you setup MX records through Store -> Domains -> Edit DNS to connect an outside email service to your custom domain? If not, the first thing you need to do is contact your email provider and ask them for the MX records (or DNS records) required to make email work for your custom domain. Once you have that information, I can help walk you through how to add the records if you still need help with that part.

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