Edit WP DNS subdomain to point to a external site

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    I have a site that is not on WordPress but my domain is mapped to WP (correctly). I need to edit my DNS, which is hosted by WP to point to this subdomain that needs to point to external site. i.e:

    kellyerez.com – hosted on WP correctly
    store.kellyerez.com – need to edit DNS on WP to point to a 3rd party host/site

    Can’t see how to do it after 30 mins looking through the support articles.

    My domain registrar tells me it needs to be done on WP as this is where my DNS is.

    Here’s some notes from the 3rd party site I want to map the subdomain on:

    changing your nameserver(s)
    Some hosting companies (notably: WordPress) ask you to delegate your DNS records to their nameservers. This involves replacing your current nameserver IP addresses (usually there are two) with new addresses. Why we don’t like it: Simple: we don’t support this method. If you delegate your nameservers to us, your domain (and subdomains, and email, etc.) will stop working. If the edit field says “nameserver” or “DNS server,” don’t change it.


    The blog I need help with is kellyerez.com.



    Well, this is kind of like the blind leading the blind, but as I’m in exactly the same situation, I’ll give you my two cents:

    I dug around for a few days to try to make this happen, and seem to have made at least some progress by changing not the nameservers, but by going to “Edit DNS” in the domain section of your settings, and typing stuff in. Let me just say that this was extremely intimidating for me, but by following the guides at the bottom of the page, mine ended up like this: “A www [IP address of new host]” then “A [your domain, without any .com or anything] [IP address of new host]” then “A [ending, i.e. .org or .com] [IP address of new host]”

    My new host is weebly, and this seems to be at least the right avenue for making this happen. WordPress will give you an error message if you have typed in something that doesn’t make sense, and I’ve at least gotten to the point where they accept what I typed as valid. Now I’m just waiting to see if the domain actually points to the new site (apparently there can be a fairly significant lag time). I’ll write more on here when I see if I’m successful.



    It worked! That took way too much time and effort, but now we know. Follow those steps.



    It worked for me too! Thank you so much for your help. It was so easy actually, for a subdomain to point to a 3rd party site outside of WP, you only need to ads 1 A record with the subdomain (only) and the IP address. Done! Thank you :-)



    Follow-up: The WordPress support people did finally respond to my e-mail, and here are their directions for this issue:

    In order to point your domain to Weebly you’ll need to use the DNS Manager to update your nameservers.

    To set the A record, please try these steps:

    1. First, log into your Domain Manager by following the instruction of the “Domain Manager Login” section here:


    2. Once you’re logged in, click on the domain name you want to edit.

    3. Under Nameservers, click on “Set Nameservers”.

    4. In the pop-up window, select “I have specific nameservers for my domains”.

    5. Replace any name servers listed with the following:


    6. Click on OK to save, wait a few minutes for the settings to go through, and then refresh the page.

    7. When the nameservers change, you’ll see some information under DNS Manager, and a link that says “Launch” – click that link to edit your DNS records.

    8. The A record of your domain should be listed as the first record on the list. In the Actions columns on the left, click on the pencil/notepad icon to edit the record (make sure you click on the icon for the same line that the A record is on).

    9. Finally, use the information provided to your by your new host to fill out the “Host Name” and “Points To IP Address”. The field labeled “TTL” should stay in the default “1 Hour” value. Click on OK to save the new record.

    That’s it – your new A record should go live after a short delay.

    I’ve done this in addition to what I’d already done, as several people in our organization weren’t able to view the 3rd party site. We’ll see if it makes a difference.

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