Editing my About page.

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    Posts
  • #2004326

    gertloveday
    Member

    I have been trying to edit my About page but in the edit window I only get “This is an example of a page” etc, not the content of the page.

    The blog I need help with is gertloveday.wordpress.com.

    #2004470

    timethief
    Member

    Go to > Dashboard > Pages > All Pages
    hover over the About page title and click the “Edit” link

    #2004490

    gertloveday
    Member

    That’s exactly what I’ve done, several times,as per the instructions, which I did read. And I only get “This is an example of a page” etc.

    #2004491

    timethief
    Member

    Are you referring to this page?
    http://gertloveday.wordpress.com/about/
    If you are then go to > Dashboard > Pages > All Pages
    hover over the Page title and click the “edit” link.

    #2004494

    gertloveday
    Member

    Yes I am. I repeat, I have done this numerous times with the result I have described. The contents of the page do not come up for editing.

    #2004495

    timethief
    Member

    Okay then this is weirdness that needs Staff assistance.They have a backlog. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #2004498

    gertloveday
    Member

    Thank you

    #2004499

    timethief
    Member

    You’re welcome.

    #2004500

    timethief
    Member

    P.S. If you want to give it one last try then try using this link
    http://gertloveday.wordpress.com/wp-admin/post.php?post=2&action=edit

    #2004501

    timethief
    Member

    Rats! That won’t work – sorry. :(

    #2004502

    raincoaster
    Member

    Are you using a computer, phone, tablet or what? Are you using an app or a web browser and if the latter, which one?

    #2004503

    timethief
    Member

    @raincoaster
    Thanks for the prompt.

    @gertloveday
    1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view

    3. If you are running one of the browsers and versions listed at http://browsehappy.com/

    (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
    http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
    http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

    (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
    http://en.support.wordpress.com/third-party-cookies/
    http://www.google.com/adsense/support/bin/answer.py?answer=12654

    (c) Disable all browser extensions or add-ons temporarily.

    (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

    Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

    4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.

    5. Try using another browser.

    6. If you are not successful let us know:
    (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
    (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
    (c) Exactly what you experience including what any error reports you receive state.

    #2004620

    amightywp
    Member

    Hi there,

    Timethief was close! Can you try clicking on this link and see if it will open for you?

    https://gertloveday.wordpress.com/wp-admin/post.php?post=1&action=edit

    If not, let me know what does happen for you!

    Thanks so much.

    #2004625

    gertloveday
    Member

    Thanks, but no. Still get “This is an example of a page.” I’ve been through some of the routine suggested but not all of it, but no change.

    #2004631

    amightywp
    Member

    Hiya,

    When you clicked on that link which I provided you, you should have been taken to a page editor which allows you to edit that “This is an example of a page” text. Once you are done doing so you can click the Update button on the right hand side of the page.

    If you aren’t taken to that page, what page do you see?

    #2004632

    gertloveday
    Member

    I am taken to the “Edit page” page. But when I press the Edit link I still see only the “this is an example of a page” message. There seems to be no way to bring up the content of the page to edit it.

    #2004633

    amightywp
    Member

    I have no idea what is going quite wrong here. I have verified that your username has all of the permissions that it should in order to edit that page.

    I went ahead and just set it to draft so it isn’t appearing on your site anymore. Can you go ahead and log in to your Dashboard and then go to Pages and click Add new and try to create a new page instead? Let’s make sure you’re at least able to do that!

    I’m so sorry for all of this inconvenience!

    #2004634

    gertloveday
    Member

    I can bring up “Add New” but I can’t cut and past what is already on the current About page which is appearing as draft (but which I still can’t edit- same “This is a page” message is appearing). Can you please restore the original “About” page and I will just live with the fact that I can’t edit it.

    #2004635

    amightywp
    Member

    Sure thing. That has been set back to Published.

    Are you having troubles editing any other aspect of your site? Can you edit posts, for example? Could you perhaps try using another browser to see if that works?

    #2004636

    gertloveday
    Member

    I usually use Firefox but have tried with Safari with the same result. I have been editing other posts okay.

    I have been able to cut and paste the initial blurb to a new page, so I will play round with cutting and pasting the Comments and Replies as well and see if I can recreate the original page from scratch.

    Thanks for your attempts to help me!

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