Email not sent to followers with post this morning

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    Posts
  • #1992765

    andyotto
    Member

    When my scheduled post posted this morning an email was never sent to followers. Anyone have this issue?

    Thanks,
    Andy

    The blog I need help with is godinallthings.com.

    #1992841

    sekt21
    Member

    Experienced the same problem. Also did not post to my Facebook page connection. Anyone have any ideas on what we do next?
    Assistance appreciated!
    ~S
    http://stlouishomeschoolevents.wordpress.com/

    #1992852

    crakes1
    Member

    having same problem. Updates didn’t post to any of my social media page connections. Chris http://totalexperiencetravel.wordpress.com/

    #1992853

    nastyshadows
    Member

    I’m having the same problem, *except* that my Twitter feed is posting fine — the auto-emails to followers and auto-posts to Facebook are NOT working for me either!

    I posted the same basic question here:
    https://en.forums.wordpress.com/topic/why-are-my-new-posts-not-emailing?

    This is my blog:
    http://nastyshadows.com/

    #1992870

    timethief
    Member

    @andyotto
    Scheduled posts do not publish until the first visitor to the site after the date and time scheduled clicks in and triggers publication of the post.
    http://en.support.wordpress.com/posts/schedule-a-post/#troubleshooting-scheduled-posts

    #1992871

    timethief
    Member

    @sekt21, crakes, nastyshadows
    Did your scheduled posts publish but not appear on social networks? Or did the scheduled post not publish at all?

    #1992872

    timethief
    Member
    #1992875

    nastyshadows
    Member

    Thanks for the reply, timethief!

    Yes, my post published fine:
    http://nastyshadows.com/2014/08/11/rougher-magic-creates-a-prospero/

    … and it fed out to my twitter. But no auto-emails went to Followers, and Facebook shows nothing either.

    That forum link isn’t of much use here, since it’s the email that’s the problem …

    Thanks for any help!

    #1992876

    timethief
    Member

    @nastyshadows
    You already posted a thread for Staff support. Please post there only and not into this thread as well.

    #1992878

    nastyshadows
    Member

    Sorry! Just trying to cover all the bases! I’d post the solution back over to either thread so anyone else looking would know … that was my thinking, but I’ll leave this alone now …

    #1992879

    timethief
    Member

    Posting into more than one thread simply guarantees that it will take longer to get help because Staff work on the first posted first served by datestamp and timestamp model, as would be expected.

    #1992893

    andyotto
    Member

    Timethief: Yes, I visited my own page and it had been visited. But my scheduled post simply did not email to followers as it normally does when I post or when a scheduled post posts.

    #1992894

    timethief
    Member

    @andyotto
    Thanks for your reply. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1992899

    sekt21
    Member

    Yes, my scheduled post showed up on time on my page, but did not auto-email or post to Facebook and Twitter. I have plenty of traffic on any given day, so I do not think it is lack of visitors. I am subscribed to this thread. Any idea how long staff assistance takes? It is a busy time of year with school starting.

    #1992989

    andyotto
    Member

    I see @nastyshadows was responded to on their other thread, but no response here. I’m worried that future posts won’t be emailed to my followers. When can we expect a response?

    #1992990

    raincoaster
    Member

    Threads are answered from oldest to newest by staff. Every time you post to the thread you move it back in the line, so just wait. There’s clearly some sort of widespread RSS/email issue and has been for several days.

    #1992998

    rachelmcr
    Staff

    Hi Andy,

    It looks like this is your most recent post: http://godinallthings.com/2014/08/11/claire-underwoods-conscience/

    Is that the one that didn’t get emailed to your followers?

    Also, can you please let me know one or more followers (usernames or email addresses) who didn’t receive the email notification? That will help me investigate the issue on our end. Thanks!

    @sekt21 & @crakes1

    Can you please give me a link to the post that wasn’t sent out to your followers? Please confirm whether the post was scheduled or if it was published immediately, along with the usernames or email addresses of one or more followers who didn’t get the email notification.

    If you have other concerns about your newly published posts (such as problems publicizing those posts to social media), please start a new forum thread with your question. That will help us keep these issues straight so we can keep track of what’s going on. :) Thanks!

    #1992999

    andyotto
    Member

    Yes, this post: http://godinallthings.com/2014/08/11/claire-underwoods-conscience/

    … was scheduled, posted, but failed to email. (email redacted) is one email it failed to send to. I didn’t receive it either. I tried changing the post to a draft and then republishing it but that didn’t do anything.

    Thanks.

    #1993003

    rachelmcr
    Staff

    Thanks, Andy. I’m checking with our team now to find out more about that missing email notification. I’ll let you know as soon as I get an update about it!

    #1993004

    sekt21
    Member

    This post http://stlouishomeschoolevents.wordpress.com/2014/08/11/homeschool-events-list-for-august-11-2014/ was scheduled to post 8/11/14 at 03:08. It posted to WordPress, but none of my followers received it and it did not post to the Facebook page https://www.facebook.com/StLouisHomeschoolEventsList
    I have been able to publicize the post in other ways, and have not heard from anyone who DID get it by email, but known email addresses that did not receive it are (email redacted), (email redacted) & (email redacted), (email redacted), (email redacted), (email redacted), (email redacted), (email redacted), (email redacted), (email redacted), (email redacted), (email redacted), (email redacted)

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