email subscriber says she can't unsubscribe
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We have an email subscriber who wants to unsubscribe from our blog, claims she tried “unsubscribe” in the email notification she received but it didn’t work. Is there a time lag between clicking “unsubscribe” and the actual removal of her email address? Can I remove her email address? Can WordPress remove her email address? I know others have had the same problem. Anyone have any suggestions?
The blog I need help with is onthemeaningofadamlambert.wordpress.com.
The unsubscribe link should work, but maybe she has multiple subscriptions, or subscribed elsewhere.
Can you ask her to contact us via support@wordpress.com ?
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