Emoticons from visitors are not appearing correctly

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  • #909476

    cravingthis
    Member

    I googled for a fix to this problem and I’m referencing the post below, but I still can’t get emoticons to work. I have enabled them under my dashboard settings, but my problem is with “visitors” leaving emoticons on comments. I don’t want to delete them, but not sure how to get them to appear?

    https://en.forums.wordpress.com/topic/emoticons-do-not-work?replies=17#post-15958

    Here is the post comment with emoticon issue:

    http://cravingthis.wordpress.com/2012/06/06/cranberry-lemon-scones/#comments

    The blog I need help with is cravingthis.wordpress.com.

    #909627

    cravingthis
    Member

    My apologies, if anyone needs to know, my theme is twenty eleven.

    Thanks again.

    #909640

    timethief
    Member

    Go here please > Settings > Writing and enable this setting
    Formatting
    Formatting __ Convert emoticons like :-) and :-P to graphics on display
    and then “save changes”

    #909643

    cravingthis
    Member

    I did that before posting, thank you for checking with me though.

    #909651

    timethief
    Member

    I’ll flag this thread for Staff intervention.

    #909671

    macmanx
    Staff

    I don’t see any emoticons attempted at http://cravingthis.wordpress.com/2012/06/06/cranberry-lemon-scones/#comments

    Would you please link me to a post, page, or comment where they aren’t working?

    #909675

    I see what isn’t working in that comment (and I want some of the scone!) – there is one after the word “easier” in the first line of the comment, and there are two after “Good work” in the second line. They appear as little boxes, each with the number 27 over the number 55.

    I’m using Firefox 12 on a Mac.

    #909676

    timethief
    Member

    @macmanx
    is what is appearing

    #909677

    macmanx
    Staff

    I can see that, yes, but in the comment itself, there were no emoticons entered. They appear to be just blank spaces.

    #909684

    timethief
    Member

    Weird.

    #909722

    cravingthis
    Member

    I finally gave in and emailed the visitor. She is using “Emojis” with an Apple device. I googled for this and I think it’s just not compatible. She told me her emoticons were a thumbs up, rolling pin and twinkling stars, 6 stars – all some kind of baking/cooking type emoticons. I will just replace her emoticons with a happy face. That’s the only one I know!

    timethief – thank you so much for flagging my post for staff intervention!

    And thanks to all who tried to resolve this for me.

    #909723

    macmanx
    Staff

    Yeah, we can’t do Emjoi. That’s technically a font that only Apple devices and Emjoi-supported software can handle. WordPress is neither, so she’ll have to stick to standard emoticons.

    #909725

    timethief
    Member

    @cravingthis
    Our thanks to you for resolving your own issue. :)

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