ERROR: An error was encountered while trying to authenticate. Please try again.

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  • #3420552

    I get this error trying to log in to my site



    Hi there,

    What site are you trying to access?

    If you’re speaking of and this happens when you try to access WP-Admin with your username and password via, we can’t help you here.

    That site is connected to your account via the Jetpack plugin which allows you to manage certain aspects of that site through your account with us. But the site is not hosted on our servers, and we have no control over the site itself, including the admin login for the site.

    In that case, the better place to ask for advice is at

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