Error code 404
Help….Cindy just altered her blog and created a new one on wordpress through poll daddy… Here is the sequence of events. 1. I am helping with the blog listed above cindyhfrench.com 2. I was trying to see why when she unchecked commenter must provide name and email in the settings..discussion ..why it still appeared on her site. So I thought it might just be for old existing blogs and so I wanted to test and did a test blog to see if it still showed up. It did. So I looked on support forums and found that it shows but is not necessary to fill in and to advise through a widget to commenters. So I then deleted the test blog. 3. Now when I go to her site on her home page and click on a blog (any blog) there is an error code 404 and it says page not found.
4. I went to see if I could find how to correct it and found this link…
http://en.support.wordpress.com/not-found/ and so I did another new blog as it said to do but when I looked to find out if it had been corrected it still said error 404 page not found… I am so upset because I have caused this to happen and do not know how to correct it. Can you please help me. My email is (email redacted)
The blog I need help with is cindyhfrench.com.
By default your blogs page displays all your posts. If you publish only pages and you have not published any posts the 404 (page not found) error message on that page of your blog appears because you deleted the placeholder Hello World post. http://en.support.wordpress.com/not-found/ As soon as you publish a post, not a page it will disappear. http://en.support.wordpress.com/post-vs-page/
Note: What I posted above applies only to free hosted WordPress.COM blogs like http://hometogo232.wordpress.com/
This site http://cindyhfrench.com/ not a site being hosted by WordPress.com. We provide support only for free hosted WordPress.com blogs here. Support for that website is provided on the WordPress.ORG support forums and they are here http://wordpress.org/support/ If you don’t have a username account at WordPress.org, click that link and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.
I just followed your link to WordPress.org and even though I have the user name and password they say it is not theirs?c….. Should I register under what she gave me..? but I don’t know if I should do that ? Or do you mean to register under my name but that doesn’t make sense either… I’m sorry if I’m not comprehending well…I guess it’s because I am so upset at myself right now…Diane
I’ve let Cindy know what’s happened but I know she’s not well at this time and that’s why I was ‘helping’…some help? So I don’t know if she’s up to handling this…I would dearly appreciate if there’s anything else you can tell me to do… other than what you’d probably like to tell me…Diane
I’m back…I found out what the error code problem was by scanning forum on WP org….it was a wrong permalink setting. But….Cindy is finding out so many issues after changing she is contemplating going back to a WP.com blot site. Is this a big deal or can she somehow just revert back and continue where she left off? Thanks Diane
.Cindy is finding out so many issues after changing she is contemplating going back to a WP.com blot site. Is this a big deal or can she somehow just revert back and continue where she left off? Thanks Diane
I never recommend bloggers move to WordPress.org installs until they have the skills required to manage a WordPress.com blog independently.
To move back is the same process but in reverse.
Thank you for your input. She had some ‘advice’ and ‘help’ and asked questions but obviously did not get the support she should have had….I guess many others have had the same issues… Is there someone that can possibly help her…?? Thanks Again…Diane
To get help with WordPress.com blogs, this is the correct forum. If she’s looking for help switching back to WordPress.com, she should make a new help request at http://en.support.wordpress.com/contact/ and include information such as her previous WordPres.com blog URL and her WordPress.com username.
To get help with self-hosted WordPress.org setups, the best place to ask is at http://wordpress.org/support/ If Cindy needs one-on-one help, she may also be able to search for a local WordPress user group and ask them if there’s any chance they offer support hours or if there is someone who might be willing to volunteer their time to help her get everything running how she wants. Another option would be to hire a web developer to help. WordPress is a popular platform, and there are a lot of web developers and designers who are available for hire to help with WordPress if you ask around.
Thanks for your input and help ….I will pass it on to my friend…Diane
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