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Error while accessing Jetpach Stats

• Author
  Posts
• November 19, 2012 at 6:35 pm #1074318
  
  viveknath322
  

  Member

  I’m getting the following error message while checking stats.

  User Agent: “Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11”
  Page URL: “http://www.digitaladvices.com/wp-admin/admin.php?page=stats&noheader”
  API URL: “http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=37032394&charset=UTF-8&color=fresh&j=1:2.0”
  Response code: “403”
  Content length: “3436”

  Why is it so?

  The blog I need help with is www.digitaladvices.com.

  November 19, 2012 at 6:37 pm #1074426
  
  timethief
  

  Member

  Hello there,
  Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

  November 19, 2012 at 6:57 pm #1074436
  
  kathrynwp
  

  Staff

  Thank you for reporting the issue with Jetpack stats. We are working quickly to track down and correct the issue. We will keep you updated as soon as we know more details.

  November 19, 2012 at 7:12 pm #1074444
  
  kathrynwp
  

  Staff

  This issue should now be resolved. Please let us know if you have any further trouble.

  November 20, 2012 at 2:04 am #1074520
  
  viveknath322
  

  Member

  Thanks for your quick support, now its solved.

  November 21, 2012 at 3:30 pm #1074578
  
  kathrynwp
  

  Staff

  Great, thanks for letting us know.

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