Export all content: not all content is actually exported!

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  • #951807

    agrorama
    Member

    Hi and thank you very much for that.

    During the next 2-5 days, just after the domain name transfer is completed, I’ll need another, updated export . May I post again here to ask for it or should I contact you in another way?

    Thanks again

    #951808

    dllh
    Staff

    A reply here is fine, or you can reply to the email I sent the export links in, and I’ll be glad to re-export for you.

    #951812

    agrorama
    Member

    I just downloaded the XML – it’s fine :)

    I’ll ask you once more to download the XML for me during the next couple of days.

    Thanks a lot

    #951823

    agrorama
    Member

    The domain name transfer was completed a couple of hours ago. Could you please export all the content from lesvosnews.net and send it over to my IT collaborator’s email? He just send you an email (Orion Web) as well.

    #951824

    dllh
    Staff

    I’ve just sent that off for you.

    #951825

    agrorama
    Member

    Thanks a lot
    Have a nice day!

    #951835

    dllh,
    I’ve read the thread above.

    We are also having the same problem.

    We are not hosted on wordpress.com, but on a commercial hosting service.
    They are a large, well-known hosting company, one of the largest, and we have had excellent tech services from them for over four years. In other words, they are extremely capable, and knowledgeable with WordPress.
    We have had exhaustive discussions with them as we have been running a trial move of a domain from a shared account onto its own separate hosting account. The test has been marked and hampered many times by this same problem: the xml file is incomplete.

    We have the same problems agrorama describes, as do a number of other WP users.

    I would like to know what you did differently that allowed you to export agrorama’s xml file and email it to them, that they were not able to do, or was not covered in the forums or codex.

    I am leaning to the conclusion that if wordpress.com can do it, there is a solution, but the process is not evident in the wordpress.org forums.

    Can your provide the process please???

    #951836

    dllh
    Staff

    @richardcarter, the issue here tends to be that the server just runs out of resources before the request can finish and spews out what it’s managed to put together so far. I have a method of exporting blogs that gets around browser/request limits by letting me run it at the command line, so I’m able to export full blogs. You could try googling for “WordPress command line exporter” and see if any useful tools surface (I found this one but haven’t tested and can’t say whether or how well it works).

    Or, perhaps the simpler thing if your hosting company is willing to help, would be to have them do what’s called a mysqldump of the database, which they can then slurp into the new database on the new server. This in fact will provide a better snapshot of your old site, as it’ll include things like options and any plugin data that the exporter itself won’t grab.

    #951837

    BTW, our xml file size consistantly stops at 19,083KB.

    We also tried adding the fix of:
    /**
    * Dynamically increase allowed memory limit for export.
    *
    */
    function my_export_wp() {
    ini_set(‘memory_limit’, ‘1024M’);
    }
    add_action(‘export_wp’, ‘my_export_wp’);

    As stated at: http://beerpla.net/2012/04/13/how-to-fix-incomplete-wordpress-wxr-exports/.

    Didn’t work. (Acknowledging we had a different error message.)

    We are using WordPress 3.4.1

    #951838

    dllh,
    Didn’t see your last post before I posted last.

    Thanks. I’ll bounce that off the hosting company.

    1. Can you give me a hint as to which command line exporter you use?……

    2. Any chance we can look forward to a better fix for this issue from WP in the near future?

    Thanks again, you very fast reply is appreciated.

    #951839

    dllh
    Staff

    We have a custom internal exporter that relies on code bits that aren’t more widely available, so it’s unfortunately not really portable.

    There are rumblings internally of trying to do some improvements to the exporter, but given the problem here — which amounts to resource issues that will naturally vary from host to host — I don’t know that there’s really a silver bullet. In other words, any changes we contribute would maybe make the exporter more easily extended but not necessarily more useful on shared hosting for large sites, since you’d still run into resource issues. In those cases, a mysqldump is generally cleaner anyway.

    Another option, by the way, would be to export by date range and do smaller chunks, though I believe this can leave file attachments behind (something we do hope to work on eventually). Since you’ll be able to copy your file directory over, that may be a lesser concern, however.

    #951840

    Thanks, much appreciated.

    I just spoke with the hosting company tech support, and they (as usual) put me on hold and did the mysqldump while I waited, all in about 5 minutes. (That’s why we stay with them. No excuses, no attitudes, just great service.)
    I will ftp it and run the test again.

    Thanks again. You explanation and assistance was great. Easy to understand, complete, and appreciated.

    RC

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