Exporting subscribers/followers

  • Author
    Posts
  • #1682356

    thrivinggfcf
    Member

    I need to migrate my subscribers/followers from WP.com to the new site using Jetpack. I have read that Staff will do the transfer of both subscribers and stats for you but I don’t know where I send this request to?

    The blog I need help with is thrivinggfcf.wordpress.com.

    #1682448

    mindelson
    Member

    Hey there,
    Please ensure that you install and activate the JetPack plugin http://jetpack.me on your WordPress.org install. Then post the relevant URL(s) into this thread. Staff will do the transfer of both subscribers and stats for you.

    http://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/#wordpress-com-to-self-hosted-site

    Please do this now because as I have tagged this thread for their attention.

    Cheers! =)

    #1682450

    thrivinggfcf
    Member

    JetPack plugin is installed.

    From:
    thrivinggfcf.com

    To:
    thrivinggluten-free.com

    #1682517

    thrivinggfcf
    Member

    Hi there,

    I have not heard back yet and was hoping this transfer was possible.

    Thanks in advance for your reply.

    #1682518

    thrivinggfcf
    Member
    #1682527

    mindelson
    Member

    Hello again,
    The post was tagged for staff assistance. Please subscribe to the thread so you are notified when they respond, and please be patient while waiting.

    Thanks!
    :-)

    #1682528

    timethief
    Member

    @mindelson
    If you want to use my responses to answer support question then link to them. Don’t just copy and paste and ignore the fact that they are my responses. Thanks.

    #1682529

    mindelson
    Member

    @timethhief
    I apologize, I was just trying to help. Lesson learned. =)

    #1682623

    rootjosh
    Staff

    From:
    thrivinggfcf.com

    To:
    thrivinggluten-free.com

    Both of these appear to be Jetpack connected sites. Yet your post indicates that you are trying to move from a WordPress.com site to a jetpack site, not between two jetpack sites. Can you please clarify which it is?

    For reference, your WordPress.com site is http://thrivinggfcf.wordpress.com/

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