Facebook connection and virus message

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  • #2972513

    My blog is connected to FaceBook. A few people have reported that when they click the link to connect to the blog they receive a pop-up saying they have a virus. They have no other indication that their iPad or iPhone has a virus. Help, please.

    The blog I need help with is wheresweinberger.wordpress.com.

    #2972676

    Hi theweereadingneuk,

    Several people are reporting the same issue. We don’t serve pop-up ads on WordPress.com so we are looking into what is causing this. We’ll post an update in this thread when we have more information:

    https://en.forums.wordpress.com/topic/pop-up-spam?replies=4#post-2966126

    Please subscribe to the thread using the ‘Notify me of followup posts via e-mail’ option at the bottom.

    In the meantime, I’ll pass the information you’ve given me on to our developers.

    #2972680

    We additionally are experiencing the same issue. I will subscribe to the thread, as was suggested, to learn of updates regarding this issue. Thank you.

    f/4-studio.com

    #2972706

    You’re welcome f4studionashville, we’ll post an update in that thread as soon as we know more.

    #2972747

    Hi folks,

    I just wanted to drop in and ask if you have seen or had reports of any more pop-up ads within the last few hours?

    #2972752

    We received reports from four individuals on Sunday. We don’t know if others were affected or if this has occurred on any additional days.

    When possible, we would like to post something on our Facebook page to apprise our viewers steps to take to avoid this in the future OR steps that have been taken to avoid this in the future.

    Thank you again!

    The ladies of f/4-Studio.com

    #2972770

    Hi f4studionashville,

    Ok, thanks for sharing. If you receive any new reports of pop-ups (after Monday 19th), it would be a great help if you could let me know.

    #2972772

    Will do. Thank you.

    #2972798

    Hi wheresweinberger and f4studionashville,

    I have some more information for you. Our ads team have identified where the ads were coming from. A few advertisers submitted pop-up ads without our knowledge and they were disabled as soon as we identified the source — so you shouldn’t see any more of them now.

    Thanks for your patience while we got to the bottom of this.

    #2972804

    Hello we are now experiencing this problem too. Advice? Thank you

    #2972805

    Hi rainycitykids,

    Please start a new thread for your question and tag it with ‘modlook’. We’ll take a look.

    Thanks!

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