Facebook/Twitter publicise issue

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  • #1020237

    Hi, I’m new to the forums

    Basically, I’m having trouble disconnecting from sharing posts on Facebook and Twitter. For some reason, I have two lots of Facebook and Twitter connections for my blog and thought I’d disconnect and reconnect to see if this would remedy the problem but when I go to disconnect them, I get a notification saying “You have disconnected your WordPress.com blog from your Facebook account.” but they’re still connected (same for when I try to disconnect my Twitter connection).

    Not really sure what to do as now no posts go to either Facebook/Twitter account and I can’t reconnect because of the issue. Can anyone help?
    Blog url: http://sampleface.wordpress.com/

    The blog I need help with is sampleface.wordpress.com.

    #1020317

    margatesands
    Member

    Just had exactly this problem only I didn’t explain it as well or as fully as you did. I’m left with no Twitter connection but settings that insist I am connected and which cannot be altered.

    #1020322

    Same. Looks like it could be an ongoing issue then…

    #1020324

    timethief
    Member

    Facebook
    1. Try flushing your FB cache but disconnect from FB first http://umairj.com/146/how-to-clear-facebook-shares-cache/
    2. Try the full reconnect procedure again detailed at http://en.support.wordpress.com/publicize/#reconnecting-facebook including step 3 (removing the FB app), which is probably the most important step.
    3. See also publicize troubleshooting http://en.support.wordpress.com/publicize/#troubleshooting

    #1020326

    timethief
    Member

    I’m sorry I did not read more closely – you can’t disconnect. I have flagged this thread for Staff attention.

    #1020327

    margatesands
    Member

    Reconnect procedure fails because clicking on disconnect fails to disconnect. Every time I click on that option I get the message in the yellow box telling me I’ve disconnected but Twitter remains connected and link to disconnect still offered.

    #1020330

    sunnybremer
    Member

    That’s my problem with Facebook I have been thinking that my posts have been publicized but it has not done so to fb or to my fb business page. I cannot disconnect to try to reconnect.

    #1020332

    blakecoffee
    Member

    Adding to this thread, because my Twitter publicize issue may be related? I just scheduled several posts for future publication. But when I clicked “Schedule” they all went out NOW on my Twitter account! The scheduled posts did not publish on WordPress, but the tweets went out.

    #1020365

    margatesands
    Member

    Seems that lots of people have had this problem at the same time and have come across it in different ways.

    #1020368

    I posted a thread about blackcoffee’s issue a bit ago. It’s very frustrating. I can’t edit any drafts unless I want them to be published and publicized as soon as I hit save draft. Any idea on how to fix this?

    #1020369

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