en WordPress.com Forums › Support Failure to access my wordpress sites as an administrator Author Posts Jan 12, 2020 at 3:17 pm #3419299 mhfreemanMember Why am I not getting in to my sites as an administrator? I’m being told I have no wordpress sites! Jan 13, 2020 at 6:04 am #3419529 kokkiehStaff Hi there, What is the URL of the site you’re trying to access? The mhfreeman account you’re using to post here doesn’t own any sites hosted on WordPress.com, nor does it have any sites hosted elsewhere connected to this account via the Jetpack plugin. Jan 14, 2020 at 7:16 pm #3420534 mhfreemanMember I have three frequently used sites: myrifield.org and heathtowntalk.org. I also have margarethfreeman.wordpress.com/publications/. I can’t get administrative access to any of them. I was able to get on all oft hem when I opened one. Now I’m still getting the message that I don’t have any wordpress sites yet, even though I tried several user names and passwords. Jan 14, 2020 at 7:55 pm #3420553 themagicrobotMember This account you’re using now was only created 7 months ago. Log out here and log back in with your other username and correct password: https://en.forums.wordpress.com/users/margaretfreeman/ https://en.support.wordpress.com/account-recovery/ Jan 14, 2020 at 10:41 pm #3420611 lizkarkoskiStaff Thank you themagicrobot. Let me know if you need more help with this, mhfreeman. Jan 15, 2020 at 2:50 pm #3421011 mhfreemanMember When I tried account recovery, I still get the message I have no wordpress sites when I tried to access my transaction ID in my account profile. Jan 15, 2020 at 2:54 pm #3421015 lizkarkoskiStaff The transaction details can be recovered from the bank or card that’s tied to the account. You may need to contact them to get that information and then provide it through the account recovery form. Jan 15, 2020 at 3:20 pm #3421035 mhfreemanMember Because we are a nonprofit, there was no charge. Jan 15, 2020 at 3:26 pm #3421042 lizkarkoskiStaff Hmm. I think we’ve exhausted the help that we can provide through this public forum on the issue. Please send a note directly to email@example.com and include the proof of ownership items that you have. Author Posts You must be logged in to reply to this topic.