Fatal error and now I can't edit my site!

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  • #3062849

    relstaff
    Member

    Here is the notice I am getting and I can’t get on my site whatsoever:
    Fatal error: Uncaught Error: Call to undefined function WC() in /homepages/6/d716291897/htdocs/app716293858/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php:506 Stack trace: #0 /homepages/6/d716291897/htdocs/app716293858/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php(418): MailChimp_Service->getWooSession(‘mailchimp_landi…’, false) #1 /homepages/6/d716291897/htdocs/app716293858/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php(432): MailChimp_Service->getLandingSiteCookie() #2 /homepages/6/d716291897/htdocs/app716293858/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php(347): MailChimp_Service->setLandingSiteCookie() #3 /homepages/6/d716291897/htdocs/app716293858/wp-includes/class-wp-hook.php(286): MailChimp_Service->handleCampaignTracking(”) #4 /homepages/6/d716291897/htdocs/app716293858/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filt in /homepages/6/d716291897/htdocs/app716293858/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php on line 506

    HELP!

    #3062987

    timethief
    Member

    If you already have a site then unfortunately you failed to post the most important thing for getting accurate support and it is the URL of the site in question.

    To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.

    We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

    Important information:
    The only way to resolve issues with woocommerce accounts on WordPress.ORG software installs is to contact the team directly at woocommerce.com. https://woocommerce.com/contact-us/?_ga=1.63687215.180389535.1487007371

    If and only if you refer to a WordPress.COM hosted site with a Business plan upgrade https://wordpress.com/plans/ then you can use live chat to reach Staff. https://wordpress.com/help/contact

    If you do not wish to purchase a WordPress.COM Business plan http://wordpress.com/pricing see also: moving to self hosted WordPress http://move.wordpress.com where you pay for hosting.

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