Fatal Error – unable to view/login to site

  • buggez · Member ·

    Hi,

    I am fairly new to wordpress/woocommerce and was editing photo information from Media Library, then went to Products and my internet browser seemed to freeze. I tried refreshing the page and then I got this error message:

    Warning: require(/home3/buggez/public_html/wp-content/plugins/code-snippets/includes/db.php): failed to open stream: No such file or directory in /home3/buggez/public_html/wp-content/plugins/code-snippets/code-snippets.php on line 99

    Fatal error: require(): Failed opening required ‘/home3/buggez/public_html/wp-content/plugins/code-snippets/includes/db.php’ (include_path=’.:/opt/php54/lib/php’) in /home3/buggez/public_html/wp-content/plugins/code-snippets/code-snippets.php on line 99

    Now we are unable to view our website or log in. I have tried accessing from a few different devices and we have customers contact us saying they can’t access it either. Can someone please help me get access to our website????

    The blog I need help with is: (visible only to logged in users)

  • raincoaster · Member ·

    Please see any of my replies here https://en.forums.wordpress.com/tags/wporg

  • buggez · Member ·

    Hi raincoaster,

    Thank you for replying, however I cannot see anything relating to my error. Can you please send me a link to relevant info as we are desperate!

    Thanks

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