Featured image not showing

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  • #1030200

    qsfe8
    Member

    I have a featured image on http://friends-of-lewes.org.uk/tree-surveys/ which I also wanted to use on http://friends-of-lewes.org.uk/current-concerns/friends-of-lewes-projects/lewes-urban-arboretum-project/

    It is 1977×498 pixels, and I am using Coraline.

    I followed the instructions on your help page (full size, use as featured image, update) but the featured image refuses to appear. Why is this?
    Blog url: http://friendsoflewes.wordpress.com/

    The blog I need help with is friends-of-lewes.org.uk.

    #1030357

    macmanx
    Staff

    The image actually uploaded flipped, so the dimensions are 498 × 1968.

    Please try rotating the image in an image editor first, then upload it again.

    #1030378

    qsfe8
    Member

    Thank you. Interesting – the image on my hard drive is W 1977 pixels and H 498 pixels, ie, the right way up. How could it have flipped in the process of uploading?

    It uploaded fine on http://friends-of-lewes.org.uk/tree-surveys/ , which I put up in March 2012.

    However, I took your word for it, and rotated the image, it’s properties now say that it is W 498 pixels, and H 1977 pixels (and the pears are lying sideways). When I loaded this rotated image, it worked, and the pears are upright.

    Doesn’t this mean that the image is being flipped in the process of uploading, and that it might be something to do with WordPress.com, or Coraline? I am using Windows 7 and Firefox 3.6.26, both of which I was using in March.

    #1030379

    macmanx
    Staff

    Ah, that version of Firefox might be the problem.

    Please try installing the latest version, 15.0.1.

    http://browsehappy.com/

    #1030399

    qsfe8
    Member

    I’m quite happy to do that, but I was using the same (or older) version of Firefox in March, and the uploading did not flip the image then….

    #1030420

    macmanx
    Staff

    Yeah, we do have to drop support for older browser at some point, in order to move along with the latest web technologies.

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