file deleted, but it is still available under the url

  • Author
    Posts
  • #3341598

    aratos
    Member

    Hey there,
    I have a problem. I have deleted a picture in the media center and there it is not available any more, but when I write the url of the file in the browser, the picture is still advisible. How can I delete it complete?

    Thanks in advance
    Aratos

    The blog I need help with is nordkap2010.wordpress.com.

    #3341692

    macmanx
    Staff

    Our images are cached for a period of time and then automatically purged not long after deletion.

    We can also manually purge the cache, but we’ll need to know the URL of the image.

    #3342310

    aratos
    Member

    Hi macmanx,
    thanks for the answer. The picture https://nordkap2010.files.wordpress.com/2010/06/nordeuropa2.gif has to be completely deleted, because I have problems with the rights of this picture.
    Thanks for helping.

    Aratos

    #3342406

    Hi there,

    I was able to purge the image for you. Please clear your cache and then check the link to see if you can still see the image. Thanks!

    #3342595

    aratos
    Member

    Hi darnelldibbles,
    thanks a lot. I have found another link of this image https://nordkap2010.files.wordpress.com/2010/06/nordeuropa2.gif?w=500&h=676, can you delete this one too? Can there be more files of this picture? I had it only uploaded once …
    Thanks for helping
    Aratos

    #3342734

    aratos
    Member

    If it´s easier for you, you can delete the hole folder “/06/” then there should not be another version of this file on the server.
    Aratos

    #3342758

    Hi there,

    I have purged the image at

    https://nordkap2010.files.wordpress.com/2010/06/nordeuropa2.gif?w=500&h=676

    Let me know if you have any questions.

    Thanks,

    #3342951

    aratos
    Member

    Hi, the file is still available, I tried it on different computers/browsers. Please check again. Maybe it would be best to delete the whole folder “2010/06″…

    Thanks
    Aratos

    #3343011

    fstat
    Staff

    Hi there,

    I purged all cached versions of that image from all our servers across the globe. Please give it a few hours and see if you’re still seeing that image. If you still do, please clear your browser’s cache as it most likely the image is cached on your computer.

    #3343186

    aratos
    Member

    Hi fstat,
    thanks a lot, now everything is deleted. Great work.

    Aratos

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