"File type not allowed" when uploading jpeg images.

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    Posts
  • #1312685

    dubbyslai
    Member

    I’m receiving the error message “Sorry, this file type is not permitted for security reasons.” when trying to upload my jpg files. I have uploaded the exact same files to flickr. Can someone please help?

    The blog I need help with is theplanetweinhabit.wordpress.com.

    #1312773

    tandava108
    Member

    Do they have the extension .jpeg or .jpg? If not rename them!

    (a few applications use other extensions like .jif – JPEG Interchange format)

    #1312778

    dubbyslai
    Member

    They do. I already renamed them all.

    #1312783

    tandava108
    Member

    In that case I’ll flag this thread for staff attention. Please be patient as they go through threads in time order and can take a while to reach each one

    #1312789

    dubbyslai
    Member

    That’s great; thanks a lot.

    #1312973

    justjennifer
    Moderator

    For some reason the flag isn’t there or was removed, so I’ve added it again.

    @dubbyslai – But in the meantime, could you perhaps give us a link to the image on flickr that you tried to upload to your WordPress.com site and with which you encountered the problem?

    Also, you may want to review this Support doc: http://en.support.wordpress.com/images/troubleshooting-images/

    #1312981

    kardotim
    Member

    Do you also encounter this issue in a different browser? for example Safari or Google Chrome?

    Otherwise send us the image file by e-mail so we can take a closer look at it.

    Thank you!

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