Follow by email widget not working

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  • #2333830

    cleodelancey
    Member

    I have had two people who emailed me and said they have tried to sign up to my blog via email and was given the message: there is a problem with this website certificate. Can you help me with this. I have been through all the help and can’t seem to fix the issue myself.

    The blog I need help with is cleodelancey.wordpress.com.

    #2333891

    timethief
    Member

    I’m sorry I am unable to help you resolve this. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    #2333896

    cleodelancey
    Member

    Thanks “timethief” for the attempt, and the follow! I think I may have missed out on some followers. Hope WP can fix this.

    #2333898

    timethief
    Member

    I followed and unfollowed without any issue. Will you please provide a couple of usernames for those WordPress.com bloggers who did not receive the emails, as well as, a couple of email addresses for those who do not have WordPress.com accounts? The software will redact ie. HIDE the email addresses so only Staff can see them.

    #2333906

    cleodelancey
    Member

    Timetheif,
    They were both email accounts. I can’t find the one right now. The other is my daughter at (email redacted)
    Thanks for your help. I do have one email follower, and so not sure why Tara got the message about the website certificate.
    Thanks,
    Cleo

    #2334002

    Hi Cleo!

    I just tried the email subscription in Chrome, and it seemed to work correctly. It looks like your daughter’s subscription is currently pending meaning they haven’t clicked the confirmation link sent to their email address. Can you let me know if they received the email?

    I think the following may have happened:

    1. She enters the email address and clicks subscribe

    2. Some error occurred loading the confirmation page, which resulted in that error she saw

    3. The confirmation email was actually sent but since she received the error, perhaps she didn’t think it went through

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