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  1. HELLO ,
    When people try to sign up as followers for my blog, this message shows up: "Your subscription did not succeed, please try again with a valid email address". I have tried as well so many times... I saw in the forum that this problem was pretty big in the past.. not sure now why the problem is back.
    Can anyone help with this?

    here is the blog

    Thanks in advance

    The blog I need help with is

  2. I will mark this for Staff assist.

    To clarify, are these people logged in to when they try to follow your blog or are you referring to logged-out visitors?

  3. Thanks
    Only to logged-out visitors. We just opened the site and we are trying to have customers signing in to keep them updated

  4. Hi there - I did not have this problem. Can you please provide a couple of email addresses that have resulted in this error message? I'll be able to see them, but they'll be redacted on the public forum.

  5. Hello sure
    [email redacted]
    [email redacted]
    [email redacted]
    [email redacted]

    These are the one that I personally tried to add for test.
    There there are customers that have tried and having the same problem.
    I don't have their emails.

  6. Hi there - [email redacted] is already subscribed to the blog. When I try the others, they work just fine. You are using Chrome when you test these? Are you using any extensions or add-ons with the browser? Can you please make sure you have third-party cookies enabled:

  7. I use chrome yes and I didn't tried any other browser
    Let me check about the rest and I'll let u know

  8. hello
    now all looks fine and working. Thanks a lot for helping.
    Last questions: there is a way in the dashboard to see the e-mails of subscribers?

  9. In the Stats Dashboard under Totals, Followers and Shares there is a link to "Followers/Blog". On the next page it opens, you'll see followers and Email-only followers. You'll only see an email address if the person who signed up to follow you does not have a account.

  10. Great i saw everything. Thanks a lot!

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