"FOLLOW MY BLOG BY EMAIL" NOT WORKING

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    Posts
  • #1545443

    studiomarra
    Member

    HELLO ,
    When people try to sign up as followers for my blog, this message shows up: “Your subscription did not succeed, please try again with a valid email address”. I have tried as well so many times… I saw in the forum that this problem was pretty big in the past.. not sure now why the problem is back.
    Can anyone help with this?

    here is the blog http://studiomedicomarra.wordpress.com
    http://studiomedicomarra.com/

    Thanks in advance

    The blog I need help with is studiomedicomarra.com.

    #1545577

    justjennifer
    Moderator

    I will mark this for Staff assist.

    To clarify, are these people logged in to WordPress.com when they try to follow your blog or are you referring to logged-out visitors?

    #1545583

    studiomarra
    Member

    Thanks
    Only to logged-out visitors. We just opened the site and we are trying to have customers signing in to keep them updated

    #1545617

    eurello
    Staff

    Hi there – I did not have this problem. Can you please provide a couple of email addresses that have resulted in this error message? I’ll be able to see them, but they’ll be redacted on the public forum.

    #1545626

    studiomarra
    Member

    Hello sure
    (email redacted)
    (email redacted)
    (email redacted)
    (email redacted)

    These are the one that I personally tried to add for test.
    There there are customers that have tried and having the same problem.
    I don’t have their emails.
    Thanks

    #1545627

    eurello
    Staff

    Hi there – (email redacted) is already subscribed to the blog. When I try the others, they work just fine. You are using Chrome when you test these? Are you using any extensions or add-ons with the browser? Can you please make sure you have third-party cookies enabled:
    http://en.support.wordpress.com/third-party-cookies/

    #1545628

    studiomarra
    Member

    I use chrome yes and I didn’t tried any other browser
    Let me check about the rest and I’ll let u know
    Thanks

    #1545633

    studiomarra
    Member

    hello
    now all looks fine and working. Thanks a lot for helping.
    Last questions: there is a way in the dashboard to see the e-mails of subscribers?

    #1545640

    justjennifer
    Moderator

    In the Stats Dashboard http://wordpress.com/my-stats/ under Totals, Followers and Shares there is a link to “Followers/Blog”. On the next page it opens, you’ll see WordPress.com followers and Email-only followers. You’ll only see an email address if the person who signed up to follow you does not have a WordPress.com account.

    #1545662

    studiomarra
    Member

    Great i saw everything. Thanks a lot!

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