Follow my blog not working

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  • #1069046

    Friend tried to follow my blog but no confirmation email sent.

    The blog I need help with is sapphirestarrising.com.

    #1069296

    I’m having the same problem.

    I’ve had several friends and family members (non-Wordpress users) sign up to follow my blog, however none of them have received a confirmation email and I don’t show any email followers in my stats.

    I’d really love to get this fixed so my readers can have easy access to my posts!

    My blog is equalpartsofawhole.wordpress.com

    #1069319

    lhadden2012
    Member

    Same problem here. I received 2 emails from 2 “followers” indicating they clicked the “sign me up” button. I can find them under feedback but can’t do anything with them and there are no stats on them. The message in the email says “unverified user.” What do I do?

    #1069320

    timethief
    Member

    Have these people checked their email client spam/junk mail filters?

    #1069325

    I have tried to follow again this morning using one of my email addresses. The problem is that the confirmation email fails to show up even with a message on site that it has been sent. n this be fixed?

    #1069326

    kardotim
    Member

    With “fail to show up” you mean you haven’t received any confirmation mail? Could you confirm that you checked your spam/junk e-mail folders?

    #1069327

    Thanks for your question. Yes, I checked spam folder. No email.

    #1069329

    kathrynwp
    Staff

    sapphireempire – could you please provide a few email addresses of people who have not received notifications of new posts or confirmation messages?

    lhadden2012 – could you please start a new thread for your issue and link to it from here so we can help you troubleshoot more easily? Thanks.

    #1069330

    susannagal
    Member

    I’m having the same problem. I tested the follow blog on our blog and received no confirmation email. I’ve tried 2 different email addresses and checked the spam folders too.

    Our blog is normally set to private, but I made it public so that I could test the follow functionality. I’m not sure if this has anything to do with it.

    I don’t want to publicly post my email addresses on here but would be happy to send them to you privately if you still need some to troubleshoot.

    #1069331

    timethief
    Member

    @susannagal
    What is the URL starting with http:// of the blog you are referring to please? Without it we cannot even begin to help.

    #1069332

    susannagal
    Member

    Right, ok, I just made the blog public again so that you can see it:

    http://hslref.wordpress.com/

    Thanks!

    #1069333

    kathrynwp
    Staff

    susannagal – could you please start a new thread for your issue and link to it from here so we can help you troubleshoot more easily? Thanks.

    #1069334

    susannagal
    Member
    #1069335

    kathrynwp
    Staff

    susannagal – thanks, I’ve replied there.

    #1069339

    One of my email addresses used is (email redacted). Start a new thread? Does this mean add a new post or add to an existing one?

    you wrote:
    (sapphireempire – could you please provide a few email addresses of people who have not received notifications of new posts or confirmation messages?

    lhadden2012 – could you please start a new thread for your issue and link to it from here so we can help you troubleshoot more easily? )

    #1069340

    kathrynwp
    Staff

    Sorry for any confusion – the note about starting a new thread was directed to another user, lhadden2012.

    Thank you for the email address. That user is confirmed and is active in our system.

    You had said:

    Friend tried to follow my blog but no confirmation email sent.

    In order to investigate this, could you please send us your friend’s email address? Thanks very much.

    #1069341

    Again, no confirmation email was received to affirm (email redacted). Nor does she show up as a follower on site. Perhaps you could attempt to follow SapphireStarRising and see what happens. Thanks

    #1069342

    leweul1
    Member

    good take me your email!!

    #1069343

    Do you think this is particular to certain theme pages?

    #1069344

    kathrynwp
    Staff

    Hi there – as I mentioned earlier, the user with the email (email redacted) did confirm their subscription and was last sent an email from your site on October 12. Looking at your site, it does appear that your last blog post was on October 11.

    You can see your email followers by going to your stats page:

    https://wordpress.com/#!/my-stats/

    In the section called Totals, Followers & Shares, under the word Followers in grey, click on the “Blog” link. Then click the “Email followers” link. You should see (email redacted) in that list.

    Just let me know if you need further help.

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