Follower's email notifications aren't displaying properly

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    One of my followers informed me that her email notifications aren’t displaying properly.

    She forwarded me her notification email. It is filled with rows of text repeating “0A” and “09” plus HTML formatting code.

    As far as I know, she’s the only one with this issue. I suspect the problem is at her end.

    Anyone else heard of this issue?

    Many thanks!

    The blog I need help with is



    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.



    Thank you!


    Hi there!

    You’re spot on. This is usually an issue with the person’s email client. You can ask them to check and make sure that HTML is enabled in their client.

    If they’d like further help with this, it would be best if they contacted us directly.

    Let me know if I can answer any other questions for you!

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