Followers issue

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  • #1437726

    findingninee
    Member

    I have cleared my browser cache and my blog follower number seems to still be off. On Wednesday, I had 98. Yesterday and today, it’s showing 76. help? I’m scared they’re gone!

    https://en.forums.wordpress.com/topic/follower-counts?replies=3

    The blog I need help with is www.findingninee.com.

    #1437821

    artmoscow
    Member

    Same problem for me at artmoscow.wordpress.com.
    The counter’s been dead for some time today after a rather inaccurate update yesterday. I went to the Follows page in the “stat department. There is a total of 136 pages with 20 followers on each, When someone new comes in, someone goes off from the last page, like newcomers push out oldtimers. Perhaps there’s a limit on the number of pages? I don’t know…

    #1438004

    conrad72
    Member

    I am having the follower count problem too. It seems that older followers drop off to make way for the new followers. The total number of pages of followers hasn’t changed so each time I get a new follower the oldest follower on the last page just disappears.

    Seems others are having this problem too. Maybe a hang-over of the issue a few days agao where all followers disappeared for many people???

    And I’ve checked thhis out from 3 different devices with cache and cookies cleared (and one device never used before) and the problem is still there!!

    #1438007

    pankajjbarua
    Member

    I had the follower count problem yesterday…It got resolved after some time but is back again today….It seems the count is stuck on a number…For example I had 74 followers yesterday and when I got two new followers today it is still showing 74…Probably it will be OK after some time and the count will reach 76 but then it will become static again even when I will get more followers…I have cleared by browser cache and cookies..No change…..
    Can anybody help…..

    #1438009

    conrad72
    Member

    Alarmingly I have noticed that 2 of the followers that have been pushed off my last page by new followers have re-followed, ie, appeared as new followers. I hope their following wasn’t removed and they’ve clicked follow again. I have had about 50 new followers over the last 2 or 3 days!! I’d hate to have lost 50 old timers. :(

    #1438025

    I am having this problem too! Worried!

    #1438027

    findingninee
    Member

    So does anybody know how to find out from WP? I did a search in the help section but didn’t see any new information on this. Do they monitor these forums? Not sure what to do…

    #1438028

    timethief
    Member

    This should be fixed for everyone now. If you are still seeing incorrect follower counts, please clear your browser cache. If that doesn’t fix it, contact support and let us know. https://en.forums.wordpress.com/topic/follower-counts?replies=3

    1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    3. If you are running one of the browsers and versions listed at http://browsehappy.com/ try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    If you are not successful let us know:
    (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
    (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
    (c) And what any error reports you receive state.

    #1438043

    conrad72
    Member

    It seems to be resolved for me now so thank you to whoever sorted it out. And I really don’t think this was a browser issue. I woke up this morning and on all devices I tried the count was as it should be and my old followers were returned to my last pages.

    #1438062

    findingninee
    Member

    Hi,
    I’m using Google Chrome Version 29.0.1547.65 (up to date) on a Mac. I connect using Verizon Phios. I also tried to view my followers in Safari. I somehow lost 13 of them on Thursday. What else should I do? Is this forum the best way to contact support?

    #1438063

    timethief
    Member

    @findingninee
    Thanks so much for posting details. Yes this is the quickest way to get support and this thread is already tagged for Staff who are working on the issue. They will update this thread when there’s an update to post. https://en.forums.wordpress.com/topic/blog-design-issues?replies=4

    #1438064

    timethief
    Member

    Oh dear! I just posted a link to the wrong thread. Just ignore the link please. The rest is correct as Staff are onto this issue too.

    #1438122

    rootjosh
    Staff

    @findingninee

    Blog stats should be back to normal for everyone at this point. Please post here if you are still seeing weirdness.

    #1438123

    artmoscow
    Member

    I am sorry to say this, but weirdness continues ) at http://www.artmoscow.wordpress.com

    #1438124

    conrad72
    Member

    Same here, there’s still a problem. Although I have the people back on my last pages my tally hasn’t moved up much despite quite a few joining. Total number of followers does not equal the amount of people on my follower pages.

    #1438125

    Yup, I’m still having an issue as well. Getting email notifications that new folks are following, but the number of followers on my stats page doesn’t change.

    #1438129

    conrad72
    Member

    Followers are dropping off the last page again for me. I’m at least 20 down.

    #1438130

    way2blond
    Member
    #1438136

    rootjosh
    Staff

    Please note that while you receive notifications when someone follows your site, but not when someone unfollows. So you may have lost a couple followers as well as gained new ones. The counter will also have a delay between when someone adds your site and when it shows up in your stats. That is normal.

    #1438137

    artmoscow
    Member

    Hi, my counter has been not moving for a day, but when I count manually there are 2793 followers, but it shows 2782
    (at http://www.artmoscow.wordpress.com)

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