Followers issue

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  • #1438190

    My follower count appears to have corrected itself. I hope! It now shows 23,778. Thanks for the great support rootjosh and timekeeper.

    #1438191

    OR timethief… heh. Oops!

    #1438192

    conrad72
    Member

    Mine is now up to date too, thank you! Your efforts are appreciated. Here’s hoping the count now updates correctly going forward. Cheers!

    #1438193

    mwfinchwren
    Member

    Mine is still stuck at the old number…..

    #1438194

    dipumpkin
    Member

    @rootjosh,
    I saw about nine hours ago that the first of my followers who’d been bumped off were recovered. The Stats were now accommodating all my readers by adding another page as needed. But though my earliest subscribers were accounted for, I was back to the original issue: my WP aggregate remained sluggish and was still short by 1. Now, by 2. And again the gap widens with time. My WP counter (as opposed to Tumblr and email followers count) does not seem to be picking up readers who tap to follow by email. I try not to run tangents into other issues but in case this ends up a clue for you: months back, at the time my follower count was sluggish, I stopped getting email notification of followers who subscribe by email. If you’d like, I can dig up the old thread where I discussed both issues but Staff basically attributed this disappearance to a problem with my email function and the counter issue to people unsubscribing. Here, the proof of problem is in the simple manual count at 20 readers per Stats page vs the TOTAL listed on top of my Stats list.

    “Rest assured…it is a stats display issue rather than a data loss issue.” Not quite, for me. My WP counter is not keeping up with the display of subscribers. Thanks.

    #1438195

    bcre8v2
    Member

    Thanks, dipumpkin. Good to know this isn’t my imagination. Trying not to stress, but the situation is frustrating. I am sure the problem is not with my email function.

    #1438196

    mwfinchwren
    Member

    Just wanted to let you know that we deleted our cache and followed the other directions, all to no avail. Our followers counter is still stuck at 33.

    #1438197

    rootjosh
    Staff

    The dev elves are working their magic.

    Keep an eye on your numbers and I will read reports that anyone posts. I may not take any action for a bit because I need to see how things are shaking out for everyone before I report back.

    I appreciate everyone’s patience. I know how important stats are to us all.

    #1438198

    dipumpkin
    Member

    Rootjosh…makes us feel better to hear even this much from you. We’ll work with Staff; we just want to know someone cares and that we’re on your radar.

    #1438199

    rootjosh
    Staff

    That’s why I have tried to keep posting regularly on this thread. It’s not much fun for me to say “Still got nothing, we’re working on it”. But at least I can make sure you all don’t feel forgotten.

    #1438200

    mwfinchwren
    Member

    rootjosh and timethief, I know we all really appreciate your responsiveness. Thanks for checking back and reporting.

    #1438201

    None of my followers are receiving emails when I post. Are you sure it isn’t related to this problem? Very frustrating. I started another thread, but no one from staff has looked at it.

    #1438202

    rootjosh
    Staff

    None of my followers are receiving emails when I post. Are you sure it isn’t related to this problem? Very frustrating. I started another thread, but no one from staff has looked at it.

    A different problem. In addition, I want to keep this thread focused on the followers issue so that the people who are waiting on time when I can make a “all fixed!” post won’t get sidetracked.

    It is also much easier for me to keep track of error reports and problems when a thread stays on one topic. Thanks.

    #1438203

    rootjosh
    Staff

    Speaking of “all fixed”, sadly, I can’t say that yet. I do know that some people are reporting improvements. But it may not be EVERYONE as of yet. The guys are still working.

    #1438204

    sandyjonas
    Member

    Still having follower count issues. Any solution on the horizon?

    #1438205

    editorite
    Member

    My number of Facebook followers is incorrect; is always 1 off, it seems.

    #1438206

    dipumpkin
    Member

    @rootjosh, echoing Editorite I wanted to confirm that yes, since I stopped getting email notification of WP followers (not readers who come from Tumblr or outside WP and subscribe by email) months back my WP follower count has been lagging. It in fact looks like it’s not picking up WP followers who tap to subscribe by email, so there’s a disconnect where my blog is not fully receiving the email subscription message from WordPressers. The gap between reported total and actual will widen throughout the day and it seems that when I chk in the morning it narrows back to a difference of 1. The closest the count has gotten these months is when it would fall short by 1. Thanks for chkg in with us.

    #1438210

    rootjosh
    Staff

    While many of us work a bit on the weekend, it is still the weekend. Which tends to cause delay. I will check in with the dev team and see if I can learn anything new tomorrow (monday) morning.

    #1438212

    dipumpkin
    Member

    @rootjosh, my stats list once again has bumped off the first of my WP followers (this time 3, so that they are not recorded in the count). The total # is at the moment short on 4 more (meaning, it’s not accounting for the last four email followers who show on the list), and has not updated my two most recent Tumblr followers who came on board on the 18th. I did not mention these two over the wknd because the Staff woman (who just kept saying a few months back that my numbers declining meant readers were unsubscribing) said it takes about two days for Stats to catch up with Tumblr. It’s been 5 days.

    As of now, very first 3 + last 4 WP followers who subscribed by email + 2 Tumblr = 9 that I am short by.

    #1438213

    findingninee
    Member

    I’m still missing the followers who mysteriously disappeared. Any update on this?
    http://www.findingninee.com

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