Followers not recieving emails

  • Author
    Posts
  • #1609835

    tgilson
    Member

    Is there a way to install the WP Mail SMTP plugin on a wordpress.com blog? The email subscribers on my blog aren’t getting emails when I post for some reason. I read that this plugin would correct it, but there’s no way to install it.

    Help!

    The blog I need help with is tillmangilson.wordpress.com.

    #1609921

    timethief
    Member

    re: plugins
    WordPress.com is a multiuser blogging platform. Our blogs are not free standing. There is no FTP access to free hosted WordPress.com blogs and we bloggers cannot install any plugins. There is no upgrade you can purchase that will provide FTP access and the ability to install plugins, upload themes, and/or edit templates and themes in a free hosted WordPress.com blog.
    http://en.support.wordpress.com/ftp-access/
    http://en.support.wordpress.com/themes/adding-new-themes/
    http://en.support.wordpress.com/plugins/
    To use plugins you must hire a web host and then set up your own WordPress.org install.

    #1609922

    timethief
    Member

    Please post a couple the usernames of any .wordpress.com followers who did not receive the emails. Alternatively, provide a couple of of the email addresses of those who did not receive emails of your posts. software will redact the addresses ie. HIDE them so only Staff can view them, and they will follow up by examining what’s going on and fixing it. Please also subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1609990

    rachelmcr
    Staff

    Hi there,

    As timethief mentioned, plugins can’t be installed here at WordPress.com for security reasons. However, I’d be happy to investigate why your subscribers aren’t receiving email updates for your new posts.

    Please post the usernames and/or email address of some of your subscribers who aren’t getting the emails, and I can look into that for you. :)

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