Free domain

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  • #3336665

    reby67
    Member

    I have a friend that had a blog with you guys and said he’s is free. I can’t find that option. Why and how do it get it?

    #3336689

    You can create a free site here with an address ending in .home.blog etc or .wordpress.com: https://wordpress.com/pricing/

    #3338081

    dianatramell
    Member

    I’m sorry but I am not capable to create a free wordpress.com site. The process gets stuck in the domain selection. Even If I select “Not sure yet? Choose a domain later” it doesn’t allow to continue.

    What am I doing wrong? Many thanks!

    #3338255

    kokkieh
    Staff

    @dianatramell,

    That option is for people planning to buy a paid plan, but who don’t want to register a custom domain right away.

    If you want the free plan, you need to register a free WordPress.com subdomain. On the domains step, type in a key word, and then select the free address that’s suggested to proceed.

    #3338265

    dianatramell
    Member

    Thank you @kokkieh for your answer, but I’m lost with this issue.

    I already have a wordpress.com account, and a free wordpress.com site. I want another.

    I begin the process here: “Add new site”

    Screenshot-2019-07-12-at-10-21-35

    Then I click on “Create a shiny new WordPress.com site”:

    Screenshot-2019-07-12-at-10-22-43

    Then, at domain selection, I am not capable to select the “wordpress.com” subdomain option.

    Screenshot-2019-07-12-at-10-24-15

    Can you please let me know what am I doing wrong? Many thanks!!

    #3338266

    dianatramell
    Member

    Even If I start from https://wordpress.com/pricing/ I am not able to create a new free wordpress.com site. Many thanks!

    #3338274

    kokkieh
    Staff

    Strange, though the error you’re seeing could be a clue.

    I assume “justtestingnow” is not the free address you’re trying to register. Can you please give the actual address you’re looking for? It could be the address is unavailable and our system is failing at generating suggestions.

    And what option did you select during the questionnaire in the very first step?

    #3338275

    kokkieh
    Staff

    Nevermind, I’ve found the problem.

    You have an old, suspended site in your account. Accounts that have suspended sites are not allowed to create new sites on WordPress.com.

    If you’re not aware of this suspension, or you believe it was in error, please contact our terms of service team via the form at https://en.support.wordpress.com/suspended-blogs/

    We do not help with suspended sites and accounts in the forums.

    #3338334

    dianatramell
    Member

    Thank you @kokkieh for your answer, I have sent a contact request, but I have written “https://wordpress.com/me” in the website field, as I dn’t know which site could be suspended, and I assume my published one is not affected.

    How much time should I expect to receive an answer?

    #3338354

    fstat
    Staff

    Hi there,

    You’ll get an answer typically within 24 hours, but it depends on the support volume.

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